Patient Access Specialist (Per Diem) #2534B
Reedsburg, WI 
Posted 7 days ago
Job Description

Our Patient Access Services is looking for someone to fill a Per Diem Patient Access Specialist position!

Schedule & Shift: As needed

  • Position Summary:
    • The Patient Access Specialist arranges for the efficient and orderly registration and scheduling of patients throughout the medical center.
  • Job Relationships:
    • Reports to the Manager of Patient Access Services.
  • Primary Customer Served:
    • No direct patient care.
  • Education and Training Required:
    • High school graduate or equivalent.
  • Experience:
    • Experience working in a hospital or other medical environment is preferred.
  • Special Knowledge, Skills and Abilities:
    • Good organizational skills.
    • Good time management skills and can prioritize tasks.
    • Excellent hand written and oral communication skills, grammar, punctuation, and style.
    • Ability to use the following equipment: personal computer, fax machine, photocopier.
    • Excellent communication skills.
    • Ability to work independently.
    • Resourceful; is aware and utilizes the resources that are available.
    • Ability to multi task and handle stressful situations in a calm manner.
    • Basic computer knowledge.
    • Excellent customer service skills.
    • Reception and/or switchboard experience.
  • Physical Requirements:
    • Physical Demands:
      • Continuously sits at a desk.
      • Frequently stands to perform tasks.
      • Occasionally lift up to 10 pounds while handling patient charts, x-rays, copier paper, etc.
      • Occasionally push/pull with up to 50 pounds when moving carts with patient charts or x-rays and maneuvering wheelchairs.
      • Occasionally climbs a 2-step stool, balances, bends below and to the knee, kneels, crouches/squats, twists and reaches overhead to access cabinets.
      • Frequently reaches in front of the body to perform tasks.
      • Occasionally uses controls/levers/knobs/switches to access charts or turn on/off equipment.
      • Continuously requires fine motor skills for operation of computer/keyboard, copier, and telephone.
      • Frequently handles objects such as pencils, staple pullers, staplers, etc. to perform duties.
    • Sight:
      • Constantly requires visual acuity with correction to 20/40 to read written and computer information.
      • Frequently requires vision of colors to perform tasks.
    • Cognition/Communication:
      • Constantly and effectively communicate with other staff, physicians, volunteers and customers using hearing skills, comprehensive speech, simple and complex writing and reading skills.
      • Frequently requires vision of colors to perform tasks.
    • Environmental Conditions:
      • Continuously works indoors.
    • Potential Hazards:
      • OSHA Blood Borne/TB Classification Class II - Occupational exposure to blood and Other Potentially Infectious Materials (OPIMs) is not reasonably expected to occur in routine performance duties.
      • Occasionally exposed to infectious diseases.
    • Psychological, Situational, Functional Factors:
      • Occasionally performs work independently under stressful situations.
      • Occasionally required to work overtime.
      • Occasionally required to manage conflict and difficult situations related to department.
      • Continuously requires using appropriate interpersonal skills when working with others.
      • Occasionally maintaining concentration while performing prolonged job tasks.
      • Consistently perform tasks with accuracy and speed.
      • Maintain flexibility in dealing with schedules, tasks and required time.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
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