Nickelodeon Universe Retail Cashier
Bloomington, MN 
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Job Description

PURPOSE: To provide exceptional guest service to all guests at Mall of America. To maintain welcoming and inviting retail locations via cleaning, stocking, and other duties as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide outstanding guest service by greeting and conversing with guests and determining their needs; in a courteous and polite manner.
  • Assist guests with product, ticket, and general questions concerning Mall of America and the local region.
  • Prepare and organize product for display and purchase.
  • Maintain specific product area as determined by supervisory team.
  • Communicate inventory levels and sales of product to the Retail team.
  • Understand the products carried, their features, options, and benefits; as well as the branding of Nickelodeon Universe and Mall of America.
  • Clean, organize, and maintain the sales floor and stock rooms.
  • Restock sales floor and displays as needed.
  • Oversee safety and cleanliness of locations assigned.
  • Utilize and maintain loss prevention procedures for both product and currency.
  • Maintain knowledge of current sales, promotions and discounts.
  • Utilize suggestive selling techniques; upsell items to raise the average dollar per transaction and increase sales.
  • Recommend, select, and assist in locating merchandise based on guests' needs and questions.
  • Efficiently utilize the point of sale system to ring and count funds accurately and timely while following established cash handling procedures.
  • Explain and enforce ticket policies for Nickelodeon Universe and other attractions.
  • May provide support in other work areas as needed.
  • Regular and consistent attendance.
  • Other duties as assigned.

PREFERRED SKILLS, KNOWLEDGE AND ABILITIES:

  • Must be at least 16 years of age.
  • Outstanding guest service skills.
  • Previous retail experience preferred.
  • Previous cash handling experience preferred.
  • Basic knowledge of computers preferred.
  • Ability to communicate clearly and effectively with guests, both internal and external.
  • Basic math skills.
  • Understanding of USD currency.
  • Point of sale experience preferred.
  • Interpersonal skills -- working alone and with a team.

PHYSICAL JOB REQUIREMENTS:

  • Stand and move -- Frequently
  • Perform repetitive motion (using keyboard/touch screen) -- Frequently
  • Kneel and bend -- Occasionally
  • Reach at or below shoulder level -- Frequently
  • Reach at or above shoulder level -- Infrequently
  • Stoop/squat -- Infrequently
  • Lift/Carry up to 10 lbs -- Occasionally
  • Lift/Carry up to 30 lbs -- Infrequently
  • Ability to lift up to 50 lbs -- Infrequently
  • Handle larger items such as boxes or packages -- Infrequently

SCHEDULE:

  • Flexible, includes days, evenings, and weekends.
  • Working some holidays required.

*Mall of America® is an EEO employer: women, minorities, the disabled and veterans are encouraged to apply.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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