Hotel:Lincoln Embassy Suites
Bonus Eligible: Yes
Direct Reports: No
Reports To: Director, Sales and Events
The primary purpose of the Sales & Event Service Manager (SESM) is to function as the client liaison with the hotel operations team to execute successful events by detailing group and events sales bookings that maximize revenues and create up-sell opportunities.
The Sales & Event Service Manager will be tasked with the following duties, responsibilities, and assignments:
Required Prior Experience:
Minimum two (2) years of Event Sales experience or two (2) years in hotel Event Services, Banquet, Group Sales or an equivalent combination of education and
Preferred Prior Experience:
Prior experience with the Group, and/or Social Event market segments
High school diploma or equivalent
Bachelor's degree in Business
Administration, Marketing, Hotel and Restaurant Management, or related major
Preferred Licenses/ Certification:
Certified Meeting Professional (CMP)
Proficient in Microsoft Office
Demonstrated experience with industry specific sales and catering programs including Microsoft Office, Delphi.fdc, and/or CI/TY, particularly in detailing
Banquet Event Orders (BEOs)
Less than 20% travel requirement
Must possess a valid driver's license and reliable transportation and the ability to be available at off property meetings and
events with minimal notice.
Up to 8+ hours sitting at a desk and computer work
Excellent written and oral communication skills.
(38) ORGANIZATIONAL AGILITY
Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.
Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships, can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.
(15) CUSTOMER FOCUS
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us!
EOE, including disability/vets
Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos