About JLL -
We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!
What this job involves:
The Events Coordinator will provide support to the Site and/or Assistant Facility Managers and Events Manager where applicable with operational activities in events, vendor oversight and equipment and supplies. They will also provide assistance with maintenance and operations, accounting and finance, occupancy services and helpdesk as needed.
This role requires an enthusiastic, proactive individual, an outstanding communicator with the ability to deliver incredible: customer service, organization, collaboration, leadership, and team development.
Oversee the full life cycle of events from inception, client collaboration and scheduling to implementation for experiences ranging from meetings to elaborate productions
Manage an events program and calendar for as many as 65 events per week in meeting and event spaces across multiple buildings
Coordinate activities of onsite meeting and events team and assist with event set ups
Collaborate with other providers, acting as a single team with peripheral services to include internal and external production, catering, security, facilities, janitorial, movers and equipment providers
Design fun, educational, social and participatory events engaging the client population (in excess of 3,500 people across multiple locations)
Lead the evaluation and feedback process post-event and create plan to implement changes and improvements
Communicate proactively, accurately and impeccably both verbally and in writing
Maintain the highest level of customer satisfaction, as evidenced by post-event surveys and general client feedback
Maintain Events Playbook - innovate and update regularly
Proactively develop and manage client relationships ensuring expected service levels are achieved or exceeded
Foster an environment of constant, quality communication between the team and the client
Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
Deliver an exceptional quality of service to the client, as reflected by client feedback
Actively support an environment of teamwork, co-operation, performance excellence and personal success.
Participate in the individual performance management program, and personal development planning
Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements
Finance Management / Cost Control / Profitability
Assist the Event Requestor, Client and Site Services Manager to achieve or exceed financial targets and ensure effective, efficient and economic operation of assigned responsibilities.
Ensure that operational expenditure for the site/s is managed within agreed budgets and identify efficiencies
Assist with the annual budgeting and quarterly forecasting processes for the site/s.
As requested by the Regional/Site Services Manager, prepare current financial year budget spend reports (actual vs. budget, variance etc.).
Manage payments to vendors where applicable, using available systems, complying with all relevant policies
Provide accurate event, financial, and KPI reporting to both the client and JLL
Sound like you? To apply you need to possess:
An Associate's or Bachelor's degree in Hospitality, Facilities, Property, Business or related field desirable
1+ year prior experience in events, facilities/property management, hospitality or related field preferred
Proficiency in a range of information technology tools and platforms
Strong analytical, organizational and presentation skills
Excellent communication and problem solving skills
Ability to work independently with little supervision and effectively deal with stressful situations
Self-motivated; confident, energetic, and flexible
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can't wait to see where your ambitions take you at JLL. Apply today!
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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For additional details please see our career site pages for each country.
For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy .
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.