Software Engineer II, Service Reliability Engineering (R-2021-06-214)
Atlanta, GA 
Posted 23 days ago
Job Description

SiriusXM and Pandora have joined together to create the leading audio entertainment company in the U.S. Together, we are uniquely positioned to lead a new era of audio entertainment by delivering the most compelling subscription and ad-supported audio experiences to millions of listeners -- in the car, at home and on the go. Our talent, content, technology and innovation continue to be at the forefront, and we want you to be a part of it! Check out our current openings below and at .

Position Summary:

The Service Reliability Engineering team functions as embedded SREs responsible for the overall scalability, observability and resilience of the collection of services powering SiriusXM and Pandora. We work in partnership with a broad collection of cross-functional engineering teams to improve velocity, efficiency and provide the paved-path frameworks making it easy for service development teams to "do the right thing."

The Services Reliability Engineering team is a pillar of the Services Enablement Engineering organization. We are a high-impact team able to offer you opportunities to grow your skills across a wide array of technical problems. As a member of our SRE team, you will have a voice in shaping and building our next generation suite of services.

As a member of the team, you'll be paired with a mentor committed to helping you grow skills and further develop your career. With the guidance of your team, you'll move from project to project, helping other engineers ensure their system is scalable, reliable, monitored and the code is of the quality expected. You'll, also, work closely with cross-functional teams, across the enterprise, to ensure changes are continuously being built, tested, deployed and monitored.

Duties and Responsibilities:

  • Provide improved observability.
  • Expand monitoring for improved observation of mission critical services.
  • Build skills for managing microservices architectures.
  • Create tooling need to assist service teams in implementing recommended solutions.
  • Developer user interfaces.

Supervisory Responsibilities:

  • None

Minimum Qualifications:

  • Bachelor's degree in Computer Science or related field
  • 2 years of relevant work experience in a Software Engineering role
  • Experience coding in Python, Java, JavaScript, Bash, or similar

Requirements and General Skills:

  • Interpersonal skills and ability to interact and work with staff at all levels.
  • Excellent written and verbal communication skills.
  • Ability to work independently and in a team environment.
  • Ability to project professionalism over the phone and in person.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Commitment to "internal client" and customer service principles.
  • Willingness to take initiative and to follow through on projects.
  • Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment.
  • Must have legal right to work in the U.S.
  • Participation in on-call rotation

Technical Skills:

  • Comfortable with Linux
  • Familiarity with build tools, particularly Jenkins, Gradle, Git
  • Integration experience: you understand how to wire systems together via their APIs
  • Ability to effectively document processes, procedures and best practices, succinctly.
  • Experience with user interface design and web development.
  • Exposure to deploying systems with Nomad or Kubernetes.
  • Exposure to cloud based systems.
  • Interest in working with complex, 24x7 available distributed systems
  • Interest in design patterns for resilience and high availability (ie: rate limiting, circuit breaking, fallbacks, etc)
  • Runtime Infrastructure : Docker, Consul
  • Storage Systems : Redis, Postgres, BigTable
  • Messaging : Kafka
  • Java, Javascript, Python

More details about our company benefits can be found !

Our goal at SiriusXM+Pandora is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM+Pandora is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Pandora is committed to diversity in its workforce. Pandora is an equal employment opportunity employer and considers qualified applicants without regard to gender, sexual orientation, gender identity, ethnicity, race, veteran or disability status. Women and people of color are encouraged to apply.
Pandora is also a VEVRAA federal contractor. Pandora requests priority referrals of protected veterans from each ESDS, as required by regulation.
If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to This email box is designed to assist job seekers who require a reasonable accommodation to the application process. A response to your request may take up to two business days.
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Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
2+ years
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