Software Sales Development Representative - Work from Home
Chicago, IL 
Posted 27 days ago
Job Description

About us:

Crawford Technologies is an award-winning, worldwide leader in print-stream conversions, document re-engineering, high-volume document workflow, document accessibility and archiving software solutions. For over 25 years, Crawford Technologies has expanded its solution offerings in Customer Communications Management, Enterprise Output Management, Enterprise Content Management, and Document Accessibility markets. CrawfordTech is dedicated to helping organizations improve their customer communications delivery systems so people can receive their documents in their format and channel of preference.

Crawford Technologies is on the forefront of technology. As a North American Deloitte Technology FAST 500 company, and listed for the past seven years as a Branham 300 Top ICT Companies in Canada, CrawfordTech is an exciting high growth company with a lot of opportunity.

Crawford Technologies has a fun, diverse and fast-paced culture with an inherent drive to make an impact with an eye for innovation in technology. We have the best, brightest talent and our employees make the difference, and we have the awards and recognition to demonstrate it.

Software Sales Development Representative - Full-time - US Location

Join our team of specialized sales professionals. Bring your intelligence, high energy, and helpfulness to our empowered buyers, expanding our industry footprint.

Are your unique skills in lead generation? Do you find enjoyment in;

  • Making outbound lead follow-up calls by telephone and email to potential prospects
  • Identifying qualified sales leads,
  • Introducing products to new prospects
  • Developing and maintaining sound relationship with prospects.

If yes, contact us for an opportunity to work with a rapidly growing software company looking expand our sales revenue via the expansion of our direct sales.

Position Summary

You will develop a clear understanding of the business operating environments and requirements of prospective customers. You will identify customer success criteria to identify and qualify sales leads while developing and maintaining sound relationships with clients. You will work both independently and as part of a team.

Actively prospect by using exceptional communication skills, strong interpersonal skills, and the ability to influence sales. Be self-motivated, organized, and engaged.


  • 3+ years of experience in lead generation or related inside selling experience required.
  • Experience in building and maintaining customer relationships required.
  • Demonstrated ability and track record of achieving goals, objectives, and targets.
  • Proficient computer skills in Microsoft Office, Outlook, and online research tools.
  • Working knowledge of Salesforce, ZoomInfo or similar business applications is desirable.
  • Excellent telephone skills.
  • Must possess a strong work ethic.
  • Knowledge of enterprise production printing and ECM technologies a plus.
  • Knowledge, familiarity, and experience with Customer Communication Management (CCM) tools.
  • Ability to thrive in a dynamic, fast paced and highly competitive environment.
  • Self starter with proven experience managing multiple priorities.
  • Ability to effectively communicate, written and oral, with internal and external customers.
  • Ability to work to deadlines and manage time.
  • Self-motivated with ability to work independently with tenacity and determination.


  • Identify and qualify high-quality sales leads for CrawfordTech solutions, products, and services.
  • Conduct outbound telephone and email communication to perform lead prospecting and generation.
  • Follow up on leads and proactively conduct research to identify potential prospects and related account contact information in CrawfordTech's target markets.
  • Uncover customer and prospect interest to develop into solid sales opportunities.
  • Initiate outbound calls daily to support lead generation.
  • Identify key buying influencers within these prospects.
  • Compile lists of prospective customers for use as sales leads.
  • Qualify leads and opportunities through discovery and transition them to appropriate sales reps.
  • Utilize to manage data for new and prospective clients, ensuring all information is accurate.
  • Learn and use state-of-the-art tools for finding, researching, and communicating with prospects.
  • Keep current with industry and product knowledge.

What is in it for you?

  • Competitive salary
  • Excellent benefits
  • Be part of a rapidly growing software company
  • Crawford Technologies Inc. is an Equal Employment Opportunity/Affirmative Action Employer and provides reasonable accommodations during the job application process for qualified individuals with disabilities.

This job description is to be used as a guide for accomplishing company and department objectives and is not intended and should not be construed to be an all-inclusive list of responsibilities, skills, efforts or working condition associated with a job. Management reserves the right to modify, add or remove duties from particular jobs and to assign other duties, as necessary.

Crawford Technologies Inc. is an Equal Employment Opportunity/Affirmative Action Employer and provides reasonable accommodations during the job application process for qualified individuals with disabilities.

We thank all applicants for their interest in joining our team. Those short listed will be contacted.

Prior to submitting an application/resume, review the job descriptions complete list of job duties and qualifications.

Equal Opportunity Employer, including disabled and veterans. If you want to view the EEO is the Law poster, please see this :


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
3+ years
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