Lead OSS Solution Architect
Dallas, TX  / Naperville, IL 
Posted 5 days ago
Job Description

About Nokia

We create the technology to connect the world. Only Nokia offers a comprehensive portfolio of network equipment, software, services and licensing opportunities across the globe. With our commitment to innovation, driven by the award-winning Nokia Bell Labs, we are a leader in the development and deployment of 5G networks.
Our communications service provider customer support more than 6.4 billion subscriptions with our radio networks, and our enterprise customers have deployed over 1,300 industrial networks worldwide. Adhering to the highest ethical standards, we transform how people live, work and communicate. A truly global company, we are 166 nationalities working in more than 118 countries.
Come create the technology to connect the world.

Cloud and Network Services

Cloud and Network Services is a leading Nokia business group that offers Network solutions on Core, Business and Enterprise segments, as well as Cloud solutions and Cognitive Services. It is a newly formed business group, that includes most of the former Nokia Software business, Nokia's enterprise solutions, core network solutions including both voice and packet core, and managed and advanced services from its former Global Services unit. This unit will also act as a delivery channel of certain products from other business groups to enterprise customers. Cloud and Network Services (CNS) will target growth by leveraging the industry transition to cloud-based delivery, network-as-a-service business models, and software-led value creation.

Job Description

As CSPs evolve their networks to Cloud and 5G, their Operations processes and toolset must be modernized in order to capture the new potential B2B and IoT business while keeping their complex networks under control. Digital Operations products enables CSPs in evolving their operations to better serve and align to the business needs. The network is built and dimensioned according to the services being introduced in the market at a fast pace

Nokia Digital Operations NAM team is seeking for a Lead OSS Solution Architect or Subject Matter Expert in area of Mobile Communication (4G-5G, radio and core), Access Technologies and OSS domain, to work on the following Nokia solutions/products: Nokia Orchestration Centre, Nokia Assurance Centre, Unified Inventory, FlowOne, Cloudband Network director (CBND). It's expected that candidate has a good knowledge on TMF Framework & TOGAF. The successful candidate will be responsible to lead complex & large end to end design & development of all technical matters related to the Digital Operations ( DO) projects and execution of DO projects towards customer. The field of operation includes customer interfacing, solutioning and delivery activities.

Job Responsibilities & Competencies

* Lead the architecture and design activities for one or many complex customer implementations.
* Take ownership and accountability of customer specific deliveries and provide technical support and guidance during solution design for new requirements, problem resolution for critical / complex issues
* Create and maintain end-to-end architecture artifacts including but not limited to, High Level design, interface design document, process design document, sequence diagrams, data flow diagrams and data models across the OSS ecosystem.
* Deliver clear and comprehensive technical documentation.
* Develops the full scope of the solution, working across organizations to achieve workable solutions
* Design & support Development of workflows/streams, installation, & solution testing.
* High interaction with the customer's key stakeholders and Nokia project team.
* Estimate services effort, hardware estimations and see through the delivery of a solution.
* Act as a trusted advisor partnering with the customer on its strategy positioning & end-to-end architecture on multiple domains.
* Guide other engineers and architects in project related matters and OSS domain.

Required Minimum Qualifications: (Education, Technical Skills/Knowledge)

* Bachelors Degree or equivalent experience required, Candidates with BS/MS in Computer science/ Electronics and Communications, will be more relevant
* At least 10 years of experience in OSS domain.

Desired Qualifications: (Education, Technical Skills/Knowledge)

Candidate should have the following technical expertise:
* Solid background in the area of Networks, namely:
o Access and Core Network architecture in 4G/5G Mobile technologies.
o Access technologies such as xDSL or FTTx and core network technologies such as IP/MPLS
o Familiarity with 3GPP specifications concepts.
* Thorough understanding of OSS Domain.
o 10+ years of relevant work experience in providing OSS Solution Architecture /Consultancy
o Hands On Experience in leading complex OSS Transformation/IT Simplification program for CSPs in the capacity of Lead OSS Solution Architect / Consultant
o Subject Matter Expertise of telecom network management (FCAPS)
o Strong hands on in at least one of the area of OSS domain- Inventory, Provisioning/Activation, Order Management and Fault/Performance management etc.
o An excellent knowledge of operator's fulfilment & assurance processes and link to operator's end-to-end business processes.
o Must have worked with any T1/T2 operator in defining /implementing fulfilment and (or) assurance processes.
o Expertise in as-is/to-be architecture planning, solution scoping and design in OSS domain
o Prior experience in designing or implementing integration projects with various network management and/or Trouble Ticketing tools over standard interfaces (SNMP/ CORBA / XML/ SOAP , etc)
o Contribution to standards body like TMForum & Domain certifications - eTOM, TMForum, TOGAF, ITIL - would be an added advantage
* Good knowledge of virtualization concepts (NFV) associated to the telco domain
* Knowledge of IT concepts associated with the deployment of modern networks:
o Containerization concepts (micro-services architecture, Kubernetes container management).
* Knowledge of Cloudband or VMware will be an additional asset.
* Having a combined experience of OSS / Transformation consulting with hands on in developing design & architecture will be preferable.
* Experience in Cloudband Network director (CBND will be an asset and preferable.
* Knowledge and /or prior experience in at least one of the technologies like 5G Slicing, Fixed Wireless Access, SDWAN is needed.

Candidates with prior hands on experience in designing & execution of Network/Service Assurance projects will be given preference.

Candidate should have following soft skills

* Very good communication skills, presentation skills to customers. It shall be possible to influence and consult customer on area of expertise.
* Ability to create technical solution proposals
* Experience in leading a virtual team and driving project activities.
* Technical Management skills
* Coordinate with global teams and deliver solutions meeting customer business needs.
* Able to handle tight project timelines.
* Passion for envisaging innovative solutions and taking ownership in driving solutions.
* Has both prior hand on delivery experience
* Technical Consulting & Customer Support

Following competencies would be a plus (or would need to be built up):

* Experience with CSF Platform
* Understanding of Kubernetes, Docker, Kafka, Cloud computing
* DevOps
* Experience with troubleshooting of network issues and software products

Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people's lives and help to overcome some of the world's most pressing challenges. We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. Nokia culture welcomes people as their true selves. Come create the technology to connect the world.

Additional Information

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
10+ years
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