Customer Service Representative I
Bixby, OK 
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Job Description
Job Details
Job Location
Bixby Main - Bixby, OK
 
About Mabrey Bank

Mabrey Bank is committed to providing the friendly and flexible service of a family owned bank in addition to the financial offerings and technology of a large national bank. The Mabrey family has been involved with the bank for four generations, providing steady leadership to the organization and the community. Mabrey Bank has 15 full-service locations throughout Oklahoma, providing financial services to more than 25,000 customers and maintaining assets totaling $1.5 billion. Mabrey has more than 250 team members who all share a strong commitment to the organization's core values of professionalism, stewardship of community resources, high performance, integrity, reliability, and teamwork.

About The Position and Job Qualifications

The Customer Service Representative in this position serves as the first point of contact and provides superior customer service and support primarily by phone, but communication may also be through email or another written format. The Customer Service Representative in this position must have a thorough understanding of products and services offered by the Bank and can respond to a range of customer issues or inquiries in a friendly, courteous, and cooperative manner.The Customer Service Representative provides services to English and Spanish speaking customers. TheCustomer Service Representative is expected to work well with others and maintain courteous and professional communications with co-workers and customers.

Required Qualifications

  • High school diploma or GED.
  • Ability to communicate fluently in English and Spanish in written and verbal communication.
  • Proficient use of a personal computer.
  • Ability to type a net 30 words per minute.
  • Excellent grammar usage and letter composition skills.

Preferred Qualifications

  • Six months of job-related experience.
  • One-plus year of banking experience.

Hours

Monday - Friday8:30 am. - 5:00 pm.

(hours may vary based on business needs)

Mabrey Bank is an equal opportunity employer. We are continuously committed to providing equal employment to all qualified applicants. Teammates and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Mabrey Bank is an equal opportunity employer. We are continously committed to providing equal employment to all qualified applicants. Teammates and applicants will receive consideration for employement without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
Open
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