Patient Services Coordinator I
Amarillo, TX 
Posted 6 days ago
Job Description
Texas Oncology is looking for a Patient Services Coordinator I to join our team! This position will support our Amarillo, TX location. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

Why work for us?
Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas.  We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.

The ideal candidate for the Patient Services Coordinator I position will have the following background and experience: 
  • High school diploma or equivalent required.
  • At least one year of medical front office experience required. 
  • Must have excellent customer service. 
  • Proficiency with EMR systems (Centricity) and Microsoft Office (Outlook, Word, and Excel). 
What does the Patient Services Coordinator I position do?
This Patient Services Coordinator is very diverse in duties and is vital in setting up the patient for a great experience with our clinical staff. Checking patients in will be the primary duty for this role. As well as assisting other staff members where help is needed in the front office. 

The essential duties and responsibilities: 
  • Greets patients, check in, processes new patient paperwork, enters insurance, verifies eligibility, collecting payments. 
  • Answers, screens, and responds to routine questions via phone, electronic communications, or face to face contact, routes to appropriate personnel, or take thorough messages. Pages clinic personnel as appropriate. Communicates messages in an accurate and timely manner according to procedures.
  • Records patient cancellations and missed appointments; reschedules appointments. Notifies appropriate staff of the cancellation and makes note in patient chart.
  • Provides general administrative support by scanning/filing charts and forms or ensuring they are sent to the appropriate department/personnel for filing and scanning. Maintains lobby area in a neat and orderly manner. Maintains a legible supply of forms and appropriate office supplies required for daily activities.
Category: Administrative 
Post to:
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.


Job Summary
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
1+ years
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