Sales or Customer Service Representative
Mayfield Village, OH 
Posted 13 days ago
Job Description

If you strive for excellence, enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive's call center team. We can help you find a position that best fits your skills and experiences.  Starting your role from the comfort of your home, you'll be provided office equipment and virtual training. However, as circumstances change, such as the situation with COVID-19 evolves, you may be required to work full-time in our office location in the future 


Job opportunities

  • Inbound Sales Reps offer new customers the best products for their needs - no cold calling!  

  • Customer Service Reps support existing customers managing their policies

Must-have qualifications  

  • One or more years of college education or relevant work experience which includes: 
    • Customer service, sales and/or influencing others 
    • Fast paced and changing environment
    • Multitasking and time management  
    • Effective communication, verbally and in writing 
    • Computer skills 
  • Live within 75 miles of 6300 Wilson Mills Rd Mayfield Village, OH 44143 

Pay rate: $16.00 - 18.15 per hour depending on experience, plus: 

  • An additional 10-15% when you work evening or weekend hours 
  • Performance-based rewards 
  • $500 sign-on bonus if you have a Property & Casualty license and are hired in a sales role 

Training starts: November 2020 & January 2021


Permanent schedule: Most schedules will include a weekend day and evening hours after completion of training. 


Work from home office details 

  • Designated workspace free from noise and other distractions 
  • Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up 
  • Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection) 
  • All Progressive hardware you receive needs to be connected to a surge protector  


  • Gainshare bonus up to16% of your eligible earnings; Progressive rewards each of us with an annual bonus based on company performance 
  • 401(k) with dollar-for-dollar company match up to 6% 
  • Diverse, inclusive and welcoming culture with Employee Resource Groups 
  • Career development and tuition assistance 
  • Wellnessprograms to help you maintain a better quality of life 
  • Medical, dental and vision,including free preventive care 

Equal Opportunity Employer



Job: Contact Center
Primary Location: United States-Ohio-Mayfield Village
Schedule: Full-time
Employee Status: Regular
Work From Home: Yes


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
1+ years
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