Customer Service or Sales - Work From Home
Austin, TX 
Posted 13 days ago
Job Description

Now Hiring November 2020 & January 2021

Must live within 75 miles of 7301 Metro Center Drive, Austin, TX 78744

If you strive for excellence, enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive's call center team. We can help you find a position that best fits your skills and experiences.  Starting your role from the comfort of your home, you'll be provided office equipment and virtual training. However, as circumstances change, such as the situation with COVID-19, you may be required to work full-time in our office location.
Job opportunities

  • Inbound Sales Reps offer new customers the best products for their needs - no cold calling!
  • Customer Service Reps support existing customers managing their policies
  • Claims Reps care for customers who've been in an accident 
Must-have qualifications
  • One or more years of college education or relevant work experience which includes:
  • Customer service, sales and/or influencing others
  • Fast paced and changing environment
  • Multitasking and time management
  • Effective communication, verbally and in writing
  • Computer skills
Pay rate: $16.75 to $18.90 per hour depending on experience, plus:
  • An additional 10% when you work evening or weekend hours
  • Performance-based rewards 

Training starts November 2020 or January 2021
Schedules will include a weekend day and could include evening hours after completion of training.
Work from home office details

  • Designated workspace free from noise and other distractions
  • Remote office internet connection via DSL or Cable Modem with minimum speed of 1mbps down and 0.5mbps up
  • Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
  • All Progressive hardware you receive needs to be connected to a surge protector
  • Gainshare bonus up to 16% of your eligible earnings; Progressive rewards each of us with an annual bonus based on company performance
  • 401(k) with dollar-for-dollar company match up to 6%
  • Diverse, inclusive and welcoming culture with Employee Resource Groups
  • Career development and tuition assistance
  • Wellnessprograms to help you maintain a better quality of life
  • Medical, dental and vision,including free preventive care
Equal Opportunity Employer



Job: Contact Center
Primary Location: United States-Texas-Austin
Schedule: Full-time
Employee Status: Regular
Work From Home: Yes


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
1+ years
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