Community Supported Living Agent
Eau Claire, WI 
Posted 1 month ago
Job Description
Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.

Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.


The Community Supported Living Agent provides individualized support, problem solving, companionship, and guidance to individuals in their homes. Promotes an individual’s independence in a home of their choice with supports of their choice and a lifestyle of their choice.

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

  • Encourage and support personal life experience as determined by the individual.
  • Work with the individual to explore opportunities to develop meaningful participation and relationships in their community. Support the individual by nurturing meaningful community and family relationships.
  • Support the individual to develop their circle of support and to host meetings with their circle of support.
  • Actively participate as a member of the individual’s circle of support.
  • Promote and educate the individual on how to utilize community resources.
  • Promote an independent lifestyle through continued skill development.
  • Foster best possible health through teaching and supporting personal hygiene and other health needs.
  • Recognize and work with the individual to problem solve safety concerns.
  • Recognize and resolve safety issues for self through appropriate action. Be familiar with and follow LSS best practice and guidelines.
  • Complete documentation and reporting for client, funder and/or LSS in a timely manner.
  • Participate in LSS meetings as necessary.
  • Participate in training as assigned and identify additional pertinent training.
  • Expect, support, promote and manage change.
  • Commit to support the individual to control her/his own life.
  • Initiate cooperative problem solving with the individual.
  • Assist people to make informed choices.
  • Manage crisis situations effectively using internal and external resources.
  • Mediate disputes
  • Ability to accept/follow through with direction, and recognize boundaries.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Graduation from high school or GED equivalency is preferred.


  • Must have a valid driver’s license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
  • First Aid training, and CPR Certificate (when required) preferred but may be required to obtain after hire.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The job allows the employee to vary physical position or activity for comfort. The employee may be required to stand and /or walk for 8 hours or longer. While performing the duties of this job, the employee is frequently (i.e. 34% to 66% of the time) required to bend/stoop, kneel, crouch, twist, reach above and below shoulder height, grasp/handle objects, use fine manipulation/fingering. In addition the worker is occasionally (1% to 33% of the time) required to sit, climb, push or pull up to 50 lbs, and operate foot controls. The employee may be required to lift up to 50 lbs rarely, and up to 35 lbs frequently.

The position will require the ability to access a variety of locations in the community. May be required to assist with transferring individuals who have physical limitations.

The employee must react appropriately in times of crisis that may include verbal and physical aggression from the individuals supported. Employee must also recognize and take appropriate action if signs of abuse or neglect are present. Understands and is able to evaluate the potential for medical or behavioral emergency.

The employee of this position works in individuals’ homes and may be exposed to common household allergens such as dust, mildew, smoke and pets. The employee will also be exposed to outdoor weather conditions when traveling on company business.

The noise level in the work environment is usually moderate.

TRAVEL: Daily travel may be required.


LSS is an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.


High School/GED Pref of Other (preferred)

Licenses & Certifications
Driver's License (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

We are an Equal Opportunity Employer.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Part Time
Required Experience
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