|Dispute Intake Specialist|
|Location:||Long Island, NY - Garden City|
|# of openings:||1|
Dispute Intake Specialist
The Dispute Intake Specialist serves as the initial contact for claims reporting and is responsible for guiding the caller appropriately according to the Reg E claim process. The incumbent is responsible for capturing oral claims and tracking all aspects of claim processing, providing support to both customers and support personnel regarding digital payment claim processing and card issuance, also researching digital payments when necessary. The Specialist provides an excellent customer experience while complying with regulations and established bank procedures.
Essential Duties & Responsibilities
Skills, Education & Experience
Apple Bank offers Medical/Dental, Vision, 401k and Tuition Reimbursement to full time employees.
We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.