Job Summary

Responsible for helping guests find their seats during performances such as plays, concerts, weddings, or other events.

Primary Responsibilities

  • Greet patrons upon entrance to the venue.
  • Take coats and hats and check them in coatroom.
  • Check tickets and provide guidance to seats.
  • Show patrons where to find exits, bathrooms, and concession stands.
  • Answer various questions.
  • Ensure all patrons' needs are met.
  • Seat patrons in an orderly fashion.
  • Help eject disorderly or obnoxious patrons.
  • Distribute programs or event schedules.
  • Ensure everyone adheres to safety rules.
  • Page individuals wanted at the box office.
  • Stamp hands or give door checks to those needing to leave early but wish to return.
  • Hold doors open for patrons as they exit.
  • Clean lobby and place debris in trash receptacles.
  • Count and record tickets as they are collected.
  • Handle complaints or suggestions.
  • Provide assistance to patrons with special needs.
  • Light the way with flashlights when patrons leave their seats.
  • Ensure exit pathways are properly lit.
  • Ensure nothing is obstructing exits.
  • Remove debris and smooth down wrinkles in rugs.
  • Help patrons down stairs or onto ramps.