Sales Assistant

Job Summary

Responsible for supporting sales staff by providing administrative, clerical, and customer support. Follows up with customers, completes orders, and processes sales leads.

Primary Responsibilities

  • Answer telephone calls and assist customers.
  • Handle orders, complaints, and other inquiries.
  • Perform data entry when orders are completed or changed.
  • Process sales data and progress reports.
  • Follow up on sales leads.
  • Direct sales leads to appropriate member of sales team.
  • Answer questions about product or warranties.
  • Respond to emails, phone calls, and other forms of correspondence.
  • Promote and sell products and services.
  • Explain promotional offers.
  • Maintain client database.
  • Make PowerPoint presentations for sales staff.
  • Arrange meetings and conference rooms.
  • Coordinate travel arrangements.
  • Handle billing issues.
  • Organize events, conferences, and other meetings.
  • Ensure all client information is correct.
  • Attend trade shows to promote products.
  • Resolve promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices.
  • Track sales expenses.
  • Analyze sales reports.
  • Conduct customer-focused seminars.
  • Complete quarterly sales meeting data, templates, and presentations.