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Job Summary The IT Service Desk Analyst I provides first level IT support to internal end users. This position is responsible for first tier troubleshooting and resolving of IT issues, and/or appropriate ticket escalation and triage. Supported products and services include laptops, desktops, software applications, networks, client/server systems, phone systems, cell phones, peripheral devices and
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Reporting to the Head of Software Development & Library Systems, the Lead Applications Developer leads the technical design and development for all end user applications developed by the UCLA Library. Working with the Head of Software Development & Library Systems, the Lead Applications Developer analyzes functional requirements and ...
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UPS Customer Support Representative II Overland Park, KS $15.00/hr 8 30am 5 00pm, M F 8 month+ temp assignment Candidate will need to work onsite assisting with mail (incoming and outgoing) Processing documents through computer databases. Assisting with taking incoming phone calls for Corp project.
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The QTC ERP support specialist will participate and drive certain execution activities including but not limited to Implementation of SAP SD and LE modules and supporting SAP functionality Projects drive strong execution on key projects from a functional perspective ensuring that timelines, milestones, and toll gates are met; Own your portion of the work but also help ensure the whole team is on
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Company DescriptionJob Description The Sr. Analyst Oracle Supply Chain is responsible for developing a robust supply chain application solutions for Organization. Individual works closely with all relevant team but not limited to IT, Materials, Sourcing, and Logistics. The position will be responsible for defining & delivering integrated Global Supply Chain business solutions using Oracle Advance
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This role will provide leadership in recruiting, hiring, motivating, managing, and evaluating service team members. The Service Operations Manager will manage the overall service department operations to ensure customer satisfaction including business growth through marketing and customer visits. Specific Duties Include Work with the service team to ensure customer satisfaction through proper foll
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Supervision, management and order duties, as well as security and fire safety surveillance. Perform routine oversight of the shift for the applicable facilities. Keep the Program Manager's Office informed of all potential problems and threatening situations, and provide alternatives for solutions, when possible. Communications and liaison between OMNISEC and the client. Handle emergencies in the a
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Assists teammates telephonically, electronically, and in person on a wide array of support requests, including diagnostic support relating to functionality of software, troubleshooting, daily network operations, etc., while demonstrating a high level of customer service Observes problem trends in order to report on frequent issues and documents learnings and solutions in order to assist teammates
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Provide basic to intermediate desktop support on a variety of issues through identification, research, and resolution of technical problems. Manage assigned helpdesk tickets and phone calls using best practices, excellent communication skills and IT department procedures for technical support. Review and complete assigned tickets within established Service Level Agreement (SLA). Promote excellent
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Provide basic desktop support on a variety of issues through identification, research, and resolution of technical problems. Manage assigned helpdesk tickets and phone calls using best practices, excellent communications skills and IT department procedures to perform technical support. Review and complete assigned tickets within established Service Level Agreements (SLA). Promote excellent custome
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What is your goal? You enjoy making connections, streamline processes, and making things work better. For you, it's all about organization, efficiency, and clear communication. You find opportunities to optimize everywhere, whether it's a schedule or a quicker route. If you don't know how, you love to figure it out. Your attention to detail, your focus, and your patience help you troubleshoot serv
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Provide 2nd level escalation support to the Tier 1 Help Desk. Provide remote and on site troubleshooting for hardware and software support. Resolve Call Center Tech Support tickets and provide desk side support to the rest of the client's customers. Install, monitor, troubleshoot, replace, and support, virtual desktop infrastructure (VDI), end user equipment (terminals, printers/printer consumable
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The System Administrator, Backup and Disaster Recovery will take part in global initiatives focused on m aintenance and support of servers and applications in physical and virtual environments, including backup/restore operations, and disaster recovery readiness of critical systems .This individual will report into the Infrastructure Manager, NA and LATAM. Qualifications Knowledge, Skills & Abili
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