Ronald Reagan Building and International Trade Center (RRB/ITC) is a dynamic hub for government, business, commerce and the community, in the heart of the nation’s capital. As the first and only federal building dedicated to both public and private use, the Reagan Building is the official World Trade Center Washington, DC, featuring a premier conference and events center, executive office space, attractions and exhibits, retail, dining, parking and public programming.
Trade Center Management Associates (TCMA, A Drew Company), the exclusive manager of the Ronald Reagan Building and International Trade Center, is seeking a World Trade Center, Washington DC (WTCDC) Coordinator to join our team. In this position our mutual success is dependent on the planning skills, internal and external client relationships and enthusiasm that you bring to your role. As you support the programs and projects of the WTCDC, you will be representing all the employees of our facility, giving our customers a level of confidence in our company's ability to deliver a superior event while demonstrating a cultural awareness and affinity for the needs of our international clients and guests.
Act as the official “greeter” of the World Trade Center Washington, DC
Manage the WTCDC office calendar with careful attention to the details surrounding client events, offsite meetings/events as well as student programs
Attend WTCDC staff meetings, to discuss high-profile events
Insure all written communications are accurate and delivered to clients in a timely manner
Support the WTCDC team with all administrative duties including but not limited to weekly and monthly reporting
Constantly and clearly communicate with all other departments regarding details of upcoming events
Maintain filing system of all WTCDC documents
Order office supplies and maintain sufficient levels of supplies to support WTCDC operations
Develop templates and draft thank you letters for general correspondence to clients, guests and officials
Respond to client inquiries via telephone, email and in-person
Conduct research and provide support in the development of new and existing publications including the Capital Trade Guide, TradeWinds and other marketing materials
Conduct research and prepare briefing books for special projects
Assist in the development of new marketing materials
Support with department social media outreach and postings
Update event postings online for the following electronic event promotion tools: eblast, RRB/ITC website, RRB/ITC App, WTCA digital platform, and WITA event calendar
Assist the WTCDC program managers in following up with events and sponsorship logistics
Maintain WTCDC client database in Constant Contact
Must be able to work some evening and early morning hours as needed to support events.
Provide travel arrangements and visa applications for WTCDC staff
Support with preparation and follow-up for special department projects including reverse trade missions (RTMs)
Offer various levels of event support
Other tasks as directed by the Vice President of International Programs or WTCDC managers.
4 year undergraduate degree
2+years working in a fast-paced office environment
Must be a self-starter with a demonstrated ability to work independently.
Ability to effectively work with individuals from a variety of cultures, organizations, and management levels.
Organized and capable of logically planning and setting priorities, managing tasks, identifying and resolving problems to produce measurable results in a timely fashion.
Strong written, verbal, and interpersonal communication skills
Strong attention-to-detail in all aspects of job performance
Ability to manage multiple tasks simultaneously while delivering exceptional quality and customer service
Proficiency in Microsoft Office Suite
Experience in Microsoft SharePoint (a plus)
Previous experience using Constant Contact (a plus)
Experience in social media coordination (a plus)
Interest in international affairs, trade, foreign policy (a plus)
Trade Center Management Associates is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.