Referral Assistant
Milwaukee, WI 
Posted 16 days ago
Job Description
Join our team who is committed to the delivery of the highest quality health care service.  We are seeking a full-time Referral Assistant that is self-motivated, energetic, and a take charge individual.

Job Responsibilities:
  1. Seek timely approval of referrals by providers.
  2. Track approvals and denials and maintain trail of referral outcomes via EMR.
  3. Communicate approvals and denials with patients, clinical teams and Specialist offices as needed and requested.
  4. Act as a direct resource for clinical teams as it pertains to initiating referrals, obtaining authorizations for referrals, and maintaining referral source information. 
  5. Act as a direct contact and information source for patients navigating their insurance or Charity Care systems as it pertains to referrals.
  6. Timely maintenance of other resources to assist clinical teams as it pertains to initiating referrals and obtaining authorizations for referrals.
  7. Data entry for statistical reporting of referrals and related work.
  8. Ensure compliance with managed care contracts for prior authorizations.

  1. Medical Assistant experience or medical background preferred.
  2. Excellent oral and written communication skills.
  3. Strong Customer service skills.
  4. Knowledge of basic office computer programs and typing are essential.
  5. Ability to relate well to people from diverse ethnic and cultural backgrounds.
  6. Bilingual (Spanish/English) required.


Contact Information
No Phone Calls Please. Qualified applicants may apply online, send resume to Karyn Dowling, Talent Acquisition Specialist, Sixteenth Street Community Health Centers, 1337 S. 16th St., Milwaukee, WI 53204 or fax to 414-672-0413. Sixteenth Street Community Health Centers is an equal employment opportunity employer.
Job Summary
Start Date
Employment Term and Type
Regular, Full Time
Hours per Week
Work Hours (i.e. shift)
1st Shift
Salary and Benefits
Required Education
High School or Equivalent
Required Experience
3+ years
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