Academic Support Specialist - Civil/Architectural Eng & Construction Mgmt
Milwaukee, WI 
Posted 11 months ago
Position No Longer Available
Position No Longer Available
Job Description
Milwaukee School of Engineering (MSOE) invites applications for a full-time Academic Support Advisor to serve our Civil & Architectural Engineering & Construction Management Department. Under the direction of the CREATE Curriculum Integration Project Coordinator, the Academic Support Specialist – CAECM (Civil and Architectural Engineering and Construction Management) Department is responsible for supporting the Civil and Architectural Engineering and Construction Management Department during a two-year Curriculum Integration Grant Project to integrate development of the entrepreneurial mindset, as defined by the KEEN framework (available for review at, into MSOE’s new semester curricula. The primary responsibilities of the CAECM Department Academic Support Specialist will be serving as the primary academic advisor to all undergraduate students in CAECM programs and managing the undergraduate transfer evaluation process for the department. This is a 24-month appointment.

Essential Duties and Responsibilities
  • Serve as the primary academic advisor to undergraduate students in the CAECM Department at MSOE. Duties of an academic advisor include, but are not limited, to:
    • Providing comprehensive, individualized academic advising to CAECM undergraduate students
    • Monitoring CAECM student academic progress; identifying retention milestones; aiding in understanding degree requirements, course selection, major and career discernment, and graduation planning, assuring continued progress on a pathway to graduation
    • Communicating and meeting regularly (phone, virtual, in-person) with all advisees
    • Maintaining accurate records (i.e. advising notes, necessary files, etc.)
    • Liaising with program directors and department chair to facilitate accurate and effective academic processes such as degree planning, course substitution, and student academic standing
    • Referring advisees to appropriate campus services when necessary
  • Coordinate and manage the transfer evaluation process for undergraduate coursework in the CAECM Department
  • Support the MSOE CLO (Common Learning Outcomes), MSOE Mindset, and Entrepreneurial Mindset (EM) integration and assessment in the CAECM Department through interaction with advisees; engage with students through advising interactions on the significance of the MSOE Mindset in their academic programs and future professional success

Other Duties and Responsibilities 
  • Work collaboratively with all university personnel to promote CREATE Institute programming and MSOE’s shared purpose (mission, vision, values, and mindset) 
  • Contribute to the writing and compiling of required annual reports and updates to the Kern Family Foundation (KEEN grant) as relates to academic advising duties
  • Other duties as assigned by the CREATE Project Coordinator and/or the CAECM Department Chair

This above list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. 

  • Bachelor’s degree (Master's degree is preferred)
  • Working knowledge of higher education
  • Exceptional written, oral, and interpersonal communication skills 
  • Ability to demonstrate empathy through effective listening, caring, and coaching
  • Proven commitment to diversity, equity, inclusion, and belonging
  • Ability to work in a fast-paced environment with demonstrated ability to effectively prioritize multiple competing tasks and demands
  • Outstanding project management and organizational skills 
  • Ability to situationally adapt and demonstrate flexibility of thought and behavior
  • Exemplary skills in independent decision-making and critical thinking
  • Ability to apply principles of logical thinking to a wide range of intellectual and practical problems
  • Developed presentation, public speaking, and training and development skills
  • Ability to work efficiently and effectively in an open office environment 
  • Ability to establish and maintain cooperative and effective working relationships
  • Proven technology proficiency
  • Knowledge of undergraduate engineering program and education requirements is preferred
  • Minimum three years of experience within higher education is preferred, i.e., academic advising, academic affairs administration, student affairs administration, registrar’s office, etc. 
  • Experience with student information systems (i.e. Jenzabar, Banner, PeopleSoft, etc.) is preferred
  • An understanding of the Entrepreneurial Mindset and KEEN Framework is preferred 

Language Skills
  • Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before others. Ability to effectively communicate in both written and oral form.

Mathematical Skills
  • Ability to use numbers to solve problems involving concrete variables in standardized situations.

Reasoning Ability
  • Ability to apply commonsense understanding to carry out written or oral instructions.

Physical Demands
  • While performing the duties of this job the employee is largely sedentary, the ability to move is required. The employee is occasionally required to traverse within their work area as well as other areas on campus.

Work Environment
  • This job operates in a professional office environment. This role uses standard office equipment, including but not limited to computers, phones, photocopiers, filing cabinets, and fax machines.

The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

It is the policy of MSOE to provide equal employment opportunity to all individuals regardless of their race, ethnicity, color, creed, religion, sex, age, national origin, physical or mental disability, military and veteran status, sexual orientation, gender identity, genetic characteristics, marital status or any other characteristic protected by local, state or federal law. This policy applies to all jobs at the University and to all the terms, benefits, and conditions of employment/enrollment.

Job Code: 222


Position No Longer Available
Job Summary
Employment Term and Type
Regular, Full Time
Hours per Week
Work Hours (i.e. shift)
M-F, 8 AM - 4:30 PM
Required Education
Bachelor's Degree
Required Experience
1+ years
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