Join our team who is committed to the delivery of the highest quality health care service. We are seeking a full-time Population Health Specialist that is self-motivated, energetic, and a take charge individual.
The Population Health Specialist utilizes information from several sources, both internal and external to the organization, to identify gaps in patient care aligned with Value Based Care programs and performs patient outreach to support closure of those gaps.
Pull data and reports from multiple databases/portals and electronic health records to identify potential care gaps and follow the appropriate process to close those gap(s).
Work collaboratively with appropriate care teams to notify teams of missing documentation or to obtain documentation to close identified care gaps.
Perform outreach to patients in accordance with organizational policies and procedures to schedule follow-up appointments, conduct screenings or obtain patient reported documentation to facilitate closure of identified care gaps.
Work with payors to understand individual program requirements to close gaps and follow established processes within HIPAA regulation compliance.
Attend meetings and work with payors to obtain monthly reports and access to portals per their established protocols.
Work with payors to more accurately reflect patient attribution.
Ensure accuracy and timeliness in submission of records to payers.
Develop workflows and processes to attain targets established by the organization and value-based contracts.
Utilize Office suite applications, EMR, and data management techniques to provide appropriate level of detail for problem solving and continuous improvement.
Participate in regular department and organizational meetings
Remain current with Motivational Interviewing skills. May involve taking occasional courses
Provide patient education in clear, professional manner and in a manner that is understandable to patient and/or family.
Participate and support other tasks, such as patient navigation, for defined quality or value based programs.
Comply with processes developed to ensure documentation requirements follow HIPAA regulations.
High School Diploma or General Equivalency Degree, minimum. Associates Degree in a health care related field, preferred.
Medical Assistant experience or other health care experience, preferably in a health education field.
Excellent oral and written communication skills.
Strong computer and typing skills, working knowledge of EHRs and Microsoft Office products.
Must demonstrate strong critical thinking and problem-solving skills.
Works autonomously and be accountable in a complex environment.
Ability to relate to people from diverse ethnic and cultural backgrounds.
Bilingual Spanish/English required.
Motivational Interviewing experience preferred but not required at time of start. Will be required to maintain once onboard.
Knowledge of ACO, HEDIS, CMS and other quality measures preferred.
No Phone Calls Please. Qualified applicants may send resume to Sue Raymond, Vice President of Human Resources, Sixteenth Street Community Health Center, 1337 S. 16th St., Milwaukee, WI 53204 or fax to 414-672-0413.Sixteenth Street Community Health Centers is an equal employment opportunity employer.