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Community Support Program Case Manager
Madison, WI
Job Description
The Community Support Program Case Manager position is responsible for providing a wide array of culturally sensitive, recovery oriented, trauma sensitive, direct clinical services provided in conjunction with other staff. Services provided by this position may include assessment, therapy, treatment planning, referrals, and case management. The role provides comprehensive clinical services to consumers in community settings. Works within an interdisciplinary team to provide day to day services to adults living with a serious mental illness and substance abuse; including assisting consumers with their rehabilitation efforts, supportive psychotherapy, education and support, medication monitoring and deliveries, and assessing mental status and symptomology. This position will complete timely and professional documentation. This position reports directly to the assigned supervisor with overall program supervision provided by the Clinical Team Manager. Minimum annual service hours are 1352. $2,500 sign-on bonus!
RESPONSIBILITIES:
A. Provision of Clinical Services- Performs accurate assessments to initially evaluate mental health, as well as alcohol and other drug use issues in a culturally sensitive, recovery oriented, trauma sensitive manner.
- Provides a range of clinical services in conjunction with program staff including outreach, assessment, therapy, treatment planning, referral, and case management in a context that is supportive of the consumer’s culture, values, and perspectives.
- Completes accurate clinical records including intakes, assessments, treatment plans and updates, progress notes, discharge summaries, and other information in a timely manner.
- Attends staff meetings, in-services and other program activities as requested.
- Participates in JMHC committees, trainings and activities as directed and/or approved.
QUALIFICATIONS
Education
- Master’s degree in a related behavioral health field, or conferred Master’s degree within 3 months of hire.
Experience
- 6 months of experience in related behavioral health field.
- Commitment to work toward improving cultural sensitivity and inclusion.
- Strong commitment to principles of recovery and to facilitating consumer participation in treatment/service planning and provision.
- Knowledge of evidence-based practices for treatment of mental health and co-occurring disorders.
- Experience in mental health and substance abuse assessment, case management, treatment planning and crisis resolution.
- Ability to communicate effectively (both orally and in writing).
- Ability to work effectively with an interdisciplinary team with a positive and creative attitude.
- Ability to work independently and remain organized and efficient.
- Superior ethics and interpersonal boundaries as evidenced by experience in community-based work with related professional references.
- Possession of a valid driver's license, a favorable driving record, adequate insurance (per WI law) and access to a vehicle with willingness to use it for work (i.e., transporting consumers.
PREFERRED QUALICATIONS
- Master’s degree in a related behavioral health field.
- Certification or licensure in applicable behavioral health/substance abuse field or ability to acquire.
- Bilingual (must be able to pass Alta Language Proficiency Test)
- Spanish
- Hmong
- Khmer
- American Sign Language (ASL)
- Experience with use of evidence-based practices in mental health, and substance abuse.
The above statements are not to be interpreted as an exhaustive list but are intended to describe the general nature and level of work being performed by this employee.
Journey Mental Health Center is committed to being a diverse, equitable, anti-racist and inclusive workplace and is an Equal Employment Opportunity, Affirmative Action employer.
Journey Mental Health Center is committed to being a diverse, equitable, anti-racist and inclusive workplace and is an Equal Employment Opportunity, Affirmative Action employer.
Job Summary
Company
Start Date
Immediate
Employment Term and Type
Regular, Full Time
Hours per Week
40
Work Hours (i.e. shift)
Generally First Shift
Salary and Benefits
$49,386 - $60,811 p/yr
Generous Paid Time Off! Prorated based on hire date and FTE, new staff accrue 5 weeks during first year, and accrue 6 weeks beginning on first year anniversary.
Required Education
Master's Degree
Required Experience
Open
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