Technical Specialist (Remote)
Buffalo Grove, IL 
Posted 11 days ago
Position No Longer Available
Position No Longer Available
Job Description
ARxIUM is a leader in the development of advanced pharmacy technology and solutions. Here you have the opportunity to work with the best experts in the pharmacy health systems sector paving the way with innovative automation hardware and software technologies.

ARxIUM has been providing innovative solutions in the pharmacy automation space for over twenty years and currently serves customers in North America, Europe and Asia. We have offices in Winnipeg and the Chicago Area and work remotely in cities across North America and Europe.

Required immediately, our Buffalo Grove Office is seeking a Technical Specialist to join our team remotely

ARxIUM is proud to offer successful candidates
  • Competitive salary
  • Medical/RX/Dental/Vision benefits
  • Healthcare and dependent care FSAs
  • Company paid Life/ADD insurance
  • Company paid STD/LTD plans
  • Company paid EAP plan
  • Opportunity to participate in the company 401k plan with employer match
  • Educational assistance
  • Flexible work schedule
  • Generous paid time off
  • Employee referral program
  • Free parking

Desired Skills and Experience:
  • Diploma or degree in a technical field or 5 to 7 years equivalent experience in: mechanical, electrical, computer, or biomedical field.
  • 7 years of direct field service (or equivalent) experience troubleshooting and repairing computerized electro-mechanical systems.
  • 7 years of experience working in a service capacity with direct customer interaction.
  • Strong familiarity with Industrial Automation PLC Systems, as they relate to the Company’s products.
  • Broad technical knowledge base including mechanical, electrical and software including automated systems with sensors, servo motors, stepper motors, electrical grippers and robotic arms.
  • Systems Administrator level knowledge of Windows Operating systems and associated application software.
  • Complete understanding of TCP/IP based networking and routing.
  • Knowledge of Windows, Windows networking, Windows workstation and MS Office Suite.
Essential Functions:
  • The Technical Specialist will act as an internal escalation point for all service calls not within the capabilities of the 3rd party service company, Customer Support or the local FSR (Field Service Representative).
  • Perform software and hardware preventive and corrective maintenance as needed when an FSR/CSR is unavailable.
  • Ensure that all devices sold by the Company are operating and functional whether they are serviced by the original manufacturer or by Company personnel. 
  • Monitor and support 3rd party and internal resources while escalated emergency break fix service calls are being completed.
  • Supports the facility IT group with any enhancements or upgrades that may impact the operation of the Company system by providing information and technical knowledge for a successful implementation.

Take a look at your potential career with ARxIUM and apply today
We would love to meet you!

Please note that candidates need to be eligible to work in the U.S. now and in the future without ARxIUM sponsorship for an employment-based visa.

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ARxIUM Policy on EEO Pay Transparency Nondiscrimination Provision Right to work statement
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

ARxIUM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status or other characteristics protected by law.


Position No Longer Available
Job Summary
Employment Term and Type
Regular, Full Time
Hours per Week
Work Hours (i.e. shift)
1st Shift
Required Education
Bachelor's Degree
Required Experience
5 to 7 years
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