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Concierge
Washington, DC
Job Description
Ronald Reagan Building and International Trade Center (RRB/ITC) is a dynamic hub for government, business, commerce and the community, in the heart of the nation’s capital. As the first and only federal building dedicated to both public and private use, the Reagan Building is the official World Trade Center Washington, DC, featuring a premier conference and events center, executive office space, attractions and exhibits, retail, dining, parking and public programming.
Trade Center Management Associates (TCMA, A Drew Company), the exclusive manager of the Ronald Reagan Building and International Trade Center, is seeking a Concierge to join our team.
Essential Functions
Greet guests to the building and assist with any questions they might have
Assist tenants, guests, and clients with resolution of any problems or concerns, seeking help from supervisor if needed
Provide accurate and complete information in a professional and friendly manner
Demonstrate proper respect and professional decorum at all time
Work well as part of a team
Provide tours of the building
Continually gather knowledge and become more informed about the building, its surrounding area and the DC in general
Perform informational searches on the internet to assist guests and research events and activities
Candidate’s Requirements
Minimum of 2 years of hospitality experience in a customer facing role
Demonstrate the ability to work independently and handle situations appropriately
Good communication and interpersonal skills, including reading, writing and verbal
Computer knowledge of Excel, Word and Powerpoint
Able to work a variable schedule that may change according to business needs
Must be adaptable, professional and courteous
High School Diploma/GED or equivalent
Languages – additional language skills such as Spanish, Mandarin, or American Sign Language a plus
Trade Center Management Associates is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Trade Center Management Associates (TCMA, A Drew Company), the exclusive manager of the Ronald Reagan Building and International Trade Center, is seeking a Concierge to join our team.
Essential Functions
Greet guests to the building and assist with any questions they might have
Assist tenants, guests, and clients with resolution of any problems or concerns, seeking help from supervisor if needed
Provide accurate and complete information in a professional and friendly manner
Demonstrate proper respect and professional decorum at all time
Work well as part of a team
Provide tours of the building
Continually gather knowledge and become more informed about the building, its surrounding area and the DC in general
Perform informational searches on the internet to assist guests and research events and activities
Candidate’s Requirements
Minimum of 2 years of hospitality experience in a customer facing role
Demonstrate the ability to work independently and handle situations appropriately
Good communication and interpersonal skills, including reading, writing and verbal
Computer knowledge of Excel, Word and Powerpoint
Able to work a variable schedule that may change according to business needs
Must be adaptable, professional and courteous
High School Diploma/GED or equivalent
Languages – additional language skills such as Spanish, Mandarin, or American Sign Language a plus
Trade Center Management Associates is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Job Summary
Start Date
Immediately
Employment Term and Type
Regular, Part Time
Hours per Week
varies
Work Hours (i.e. shift)
varies
Salary and Benefits
$16.50
Required Education
High School or Equivalent
Required Experience
2 to 3 years
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