Join our team who is committed to the delivery of the highest quality health care service. We are seeking a full-time Behavioral Health Clinical Support Assistant that is self-motivated, energetic, and a take charge individual.
Job Responsibilities:
Complete and process forms and other client generated paperwork per BH prescriber requests.
Process assigned tasks as per established standing orders, including Refill Requests.
PA completion/contacting insurance companies for authorizations and f/u calls to patient inquiries/calls.
Contact clients for routine follow up needs as requested by Providers.
Obtain CLIA waived urine drug screen as needed.
Follow up with patients on outstanding referrals and resolution of referrals.
Assist BH Quality Assurance Coordinator as needed.
Assist psychiatric providers in getting treatment feedback from external psychotherapists or MAT providers.
Take calls from pharmacy with any questions from pharmacist.
Call pharmacy to request a medication list.
Check with pharmacy if medications are cover under insurance or what will be an alternative medication.
Assist with measurement-based care at new intakes and again at 90-day treatment reviews.
Provide assistance for CCS care coordination and CCS BH Providers as needed.
Provide back-up to BH facilitators with vitals as needed.
Assist BH providers with group therapy functions.
Provide back-up for CADT prior authorizations.
Provide back-up translation for non-bilingual staff as availability allows.
Qualifications:
Strong organizational and multi-tasking skills.
High school Diploma or GED.
Satisfactory completion of in-house training for related responsibilities.
Ability to relate well to people from diverse ethnic and cultural backgrounds.
No Phone Calls Please. Qualified applicants may apply online, send resume to Sue Raymond, Vice President of Human Resources, Sixteenth Street Community Health Centers, 1337 S. 16th St., Milwaukee, WI 53204 or fax to 414-672-0413. Sixteenth Street Community Health Centers is an equal employment opportunity employer.