Position Summary:Sales/Marketing/Applications support for Biotage products.
This role provides Science support to ensure commercial success of Biotage products in the market as well as customer success for those who utilize the products. Activities include traveling to customer accounts for demonstration of products, virtual demonstrations, implementing new methods, troubleshooting technical issues, presenting technical seminars and consulting with customers regarding their problems and/or objectives. Activities may be independent or in association with a technical sales rep. This position also helps with technical support by acting as second tier support for incoming calls, emails, etc.
Market segments will include all Analytical spaces including those addressed by traditional Biotage products.
Requirements:
Strong Chemistry background with experience developing methods for and processing environmental, food samples in a government or commercial lab
Must have knowledge of customer workflow for markets including environmental (government and commercial testing labs), food and agriculture labs
Must be able to network affectively with key influencers to provide accurate prospecting information
Must understand sample prep chemistries and mechanisms including silica-based and polymer-based phases, in disk and cartridge processing, with use of various equipment and applications
Must be able to prioritize work on a daily basis according to the needs of the Applications Director to support both short term and long-term Commercial goals
Must be able to troubleshoot LC/MS and GC/MS methods for a variety of applications over the phone and by email
Must be able to use PowerPoint, Word, and other programs to put results into posters and presentations
Must know who the key players are for our markets and understand what the competitors offer
Must exhibit strong skills for time management and project planning and demonstrate the ability to make good decisions
Must speak clearly (English) and be able to communicate findings effectively to both small and large groups, in a professional manner
Degree in Chemistry or similar, plus a minimum of 4- 5 years practical experience in analytical chemistry/chromatography, with significant experience in sample preparation techniques, particularly SPE or Liquid-Liquid Extraction, is required. Advanced degree is preferred
The applicant must have demonstrable customer focused experience and knowledge of current and future needs in an environmental lab, food lab, or other analytical laboratory, working with water, soils, or foods
The applicant must have experience with automation of sample prep and the workflow of an LC/MS and/or GC/MS methods
Essential Role Functions:
Work with key customers on collaborative projects either in-house or at the customer’s site with Biotage products.
Identify “target” key influencer prospects for Sales reps to act upon
Communicate with and network with industry professionals to gather information on specific market segment needs and trends and explore alignment with our current solutions or solutions under development.
Serve as second line for application/product support emails and calls.
Serve as a resource for Analytical markets, environmental, food, and agriculture
Write, prepare and present scientific posters and presentations at trade shows when requested.
Perform QC-tests as requested.
Physical Demands:
Must be able to lift 60 pounds
Must be able to stand for significant periods of time in a laboratory or tradeshow environment.
Must be able to work with common lab chemicals and solvents
Must be able to travel on plane and by car in US, Canada and abroad
Work Environment:
Work at customer sites and in chemistry laboratoriesChemistry work performed in a lab setting. The employee will be regularly exposed to various chemicals. Personal protective equipment will be required when performing certain tasks. Noise level in the work environment is moderate, with occasional loud noise exposure.
Travel:
30% over night travel is expected, primarily US. In addition, an occasional international trip will be required
Travel alone and or with sales reps to agency-based customers, new accounts and potential customers to give seminars, assist in discovery of the customer’s specific technical objectives and/or operation all needs and answer technical questions about our products
This role isnoteligible for candidates requiring VISA sponsorship.
Health, safety and protection of our employees is priority one. With that in mind, Biotage has implemented the following actions: daily symptom checks; common touch points cleaning and disinfecting; hand sanitizer stations; wear mask; social distancing; working remotely where possible.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Questionnaire Instructions:
Honestly and thoroughly complete ALL questions.
Only candidates who’s resume which reflect the answers provided will be considered.