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Resident Rewards Specialist
Boise, ID / Eagle, ID / Meridian, ID
Job Description
The Pacific Companies (TPC), named by AHF Magazine as a national Top 10 Affordable Housing Developer, is seeking an enthusiastic, efficient, organized and ambitious individual to act as a specialist for its resident loyalty program titled TPC Resident Rewards.
TPC Resident Rewards was designed for residents who live in The Pacific Companies apartment communities, with the intention to improve the quality of their lives.
Job Description
The Resident Rewards Specialist is a multifaceted position composed of customer service, creative thinking/marketing, and data entry. The Residents Rewards Specialist will be interacting with apartment residents, on site and regional managers. The primary purpose of this position will be to bring excitement to the TPC Resident Rewards program and preserve long term customer satisfaction. This position requires a motivational and positive attitude when interacting with managers and residents alike to increase program participation.
Responsibilities Include, But Are Not Limited To:
Experience:
TPC Resident Rewards was designed for residents who live in The Pacific Companies apartment communities, with the intention to improve the quality of their lives.
Job Description
The Resident Rewards Specialist is a multifaceted position composed of customer service, creative thinking/marketing, and data entry. The Residents Rewards Specialist will be interacting with apartment residents, on site and regional managers. The primary purpose of this position will be to bring excitement to the TPC Resident Rewards program and preserve long term customer satisfaction. This position requires a motivational and positive attitude when interacting with managers and residents alike to increase program participation.
Responsibilities Include, But Are Not Limited To:
- Ability to work 35-40 hours a week
- 6-8 hours daily on a computer
- Accurate data entry skills Assisting residents with enrollment
- Processing orders, preparing, and tracking shipments
- Facilitate email marketing strategies to enhance program participation
- Create/edit blog posts
Experience:
- Customer service and marketing related experience
- At least one-year experience and high proficiency in Excel, Outlook, and Word
- Ability to manage multiple commitments and deadlines.
- Exceptional written and oral communication skills required
- Strong organizational skills and high attention to detail
- A background in multifamily housing management
- Property/asset management experience
- Experience working or volunteering in a non-profit organization
- Bi-lingual in Spanish/English
Contact Information
Please visit our website at www.tpchousing.com
Job Summary
Company
Employment Term and Type
Regular, Full Time
Hours per Week
40
Salary and Benefits
The Pacific Companies offers a competitive compensation package including paid time off, holiday pay and health, dental and vision benefits.
Required Education
High School or Equivalent
Required Experience
1+ years
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