Customer Service Hiring Event
Saturday, September 24, 2022
8:00am-11:00am CDT
12354 Uline Way
Kenosha, WI 53144

Customer Service Hiring Event

Uline: not your average customer service!

We train and empower our people with the tools to deliver best-in-class customer care. You'll develop core skills, preparing you to advance within our stable, growing company.

Learn more and interview for Customer Service roles at our upcoming hiring event.

All interviews will follow CDC and local guidelines. Registration is preferred, but walk-ins are welcome.

Date: Saturday, September 24th, 8 AM - 11 AM


  • Customer Service Representative (English & Bilingual (Spanish)

  • Customer Service Team Lead

  • Customer Service Management Trainee

Location: 12354 Uline Way, Kenosha, WI 53144

24/7 operation - various shifts available with set schedules.

Customer Service Representative

Both English and Bilingual Spanish openings are available

PLUS a $2,500 Sign-on Bonus

Starting pay up to $25 per hour (English only)

Starting pay up to $26 per hour (Bilingual English / Spanish)

  • Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.

  • Communicate with customers via phone, email and chat.

  • Solve customer problems and find best possible solutions.

  • Help customers navigate Uline's website and place orders online.

  • Provide knowledgeable answers to questions about products, pricing and availability.

  • Respond to shipping inquiries and answer order status questions.

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Desire to provide the best possible experience for our customers.

  • Thrive in a fast-paced environment.

  • Bilingual candidates must be 100% fluent in both English / Spanish (read, speak, write).


Customer Service Team Lead
From $25 to $33 per hour

  • Coach and develop Customer Service Representatives in all areas of performance including metrics and behaviors.

  • Audit phone, email and other customer interactions, observing performance, techniques and application of guidelines and procedures.

  • Evaluate quality, track results and provide coaching for increased success.

  • Provide feedback to management and challenge processes to increase efficiency and customer satisfaction.

  • Complete performance reviews and assist with interviewing process for new Customer Service hires.

  • Train reps to understand policies, procedures and products.

  • Communicate policy updates and Uline information through team meetings and one-on-one sessions.

  • Document coaching and development sessions.

  • Handle escalated customer issues and provide weekly function support for customer interactions.

  • High School diploma or equivalent required. Bachelor's degree preferred.

  • 3+ years customer service experience.

  • 2+ years of experience in a leadership / supervisory role preferred.


Customer Service Management Trainee
From $23 to $28 per hour

  • Manage and lead a team of customer service reps on a daily basis.

  • Participate in a rotational training program covering all aspects of customer service management.

  • Set goals and provide mentoring / coaching.

  • Perform quality monitoring on team members and provide feedback.

  • Audit department processes and identify areas for improvement.

  • Assist in the recruiting process to fill customer service positions.

  • High school diploma or equivalent required. Bachelor's degree preferred.

  • Excel at verbal communications, listening, feedback, delegation, fostering teamwork and multi-tasking.

  • Strong track record of customer-focused service and attention to detail.

  • Prior leadership / management experience is a plus.



  • Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.

  • 401(k) with 5% employer match.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Bonus programs that include annual performance, sales goals and profit sharing.


Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center with complimentary personal trainers.

  • Beautifully maintained walking trails.


Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.


EEO/AA Employer/Vet/Disabled


Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore to learn more!

Disclaimer: The career event and job fair calendar on the website is a complimentary resource for employers and career event organizers. Job seekers are strongly encouraged to verify the dates and details of the career events and job fairs posted on our website prior to attending. The LocalJobNetwork™ disclaims all liability with respect to actions taken or not taken based on any or all of the events posted on our website.