Company Overview

Our Mission

Through collaboration and innovation, ISO New England plans the transmission systemadministers the region’s wholesale markets, and operates the power system to ensure reliable and competitively priced wholesale electricity.

Our Vision

To harness the power of competition and advanced technologies to reliably plan and operate the grid as the region transitions to clean energy.

Our Core Values


Leveraging skills, experience, and industry knowledge to solve complex problems. ISO New England maintains a highly technical, skilled and diverse staff, many of whom are experts in their respective fields and all of whom are essential to the success of the organization’s mission.


We value each other and our stakeholders. ISO New England promotes a positive work culture, treats all people with dignity, and cares deeply about the wellbeing of its employees; we value diversity, equity, and inclusion, which we cultivate internally and in all stakeholder interactions.


Demonstrate commitment through integrity and accountability to each other and to all stakeholders. We have a long history of reliability in operating the grid, power system planning, and being available to serve and support all stakeholders; we are dedicated to our mission and take pride in our work and approach our responsibilities with enthusiasm and professionalism.


Ingenuity and inventiveness, developing new solutions to serve the region. Through creativity and ingenuity, we remain at the forefront of grid operation, market administration, and power system planning. We are always looking to create novel and more effective solutions to address complex industry challenges.


Working together to meet our mutual goals. ISO New England’s employees are committed to teamwork and the flow of ideas within and between business functions and with stakeholders to achieve efficient and effective outcomes for the ISO and the region.

Diversity and Inclusion at ISO New England

At ISO New England, we recruit and foster a diverse and inclusive workforce. Leveraging the diverse backgrounds, identities, and experiences of our employees is integral to our success and exists within our workplace through enrichment opportunities, companywide education initiatives and our Council for Diversity and Inclusion (CD&I).

Whether you’re a member of our workforce, a stakeholder, or part of our broader community, we encourage a workplace community that is a strong representation of the region we serve. Together, we’re working to impact New England for good by promoting equity for all.

Company Summary
ISO New England
Number of Employees
(413) 535-4169
1 Sullivan Road
Holyoke, MA