Director of Technology

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Location

Madison, Wisconsin

Travel

0-5%

Responsibilities

  • Leadership & Relationship Building: Manage a team through hiring, performance management, development, training, and succession planning. Set the energy level and sense of urgency within the team and foster relationships with key technology partners external to Tyler Technologies, as well as peer Directors of Technology at Tyler Technologies portals.
  • Strategic Planning: Develop and execute a strategic technology plan aligned with business objectives, including technology roadmaps.
  • Alignment with Operations: Execute strategies directed by the Director of Operations and General Manager, fostering collaboration across departments.
  • Objective Setting: Set clear objectives and goals for the organization and direct reports, tracking accomplishments and metrics of teams.
  • Stakeholder Communication: Communicate Tyler Technologies and Portal strategy, key initiatives, and culture to the portal technology team, partners, and Tyler Technologies executive leadership team, as well as state and local government partner agencies.
  • Compliance Oversight: Ensure adherence to industry and corporate standards such as SOX, NIST, PCI/DSS, and HIPAA in all technology solutions and adherence to technical requirements of our contracts.
  • Infrastructure Management: Lead the administration, computing, data, and communications network within a Tier IV data facility, supporting high volumes of Internet traffic and e-commerce transactions.
  • Application Development: Direct the development and deployment of all products and services, overseeing the entire lifecycle from conception to implementation.
  • Quality Control: Implement and oversee a comprehensive quality control environment to ensure the reliability and integrity of technology solutions.
  • Project Management: Manage multiple high-priority, deadline-driven tasks efficiently and effectively.
  • Financial Planning: Conduct annual financial and resource planning for the technology organization to support business initiatives.
  • Drive Innovation: Lead innovation efforts by delivering new products and services utilizing emerging and leading-edge technologies.
  • Service Level Agreement (SLA) Compliance: Ensure contractual SLAs are met for metrics including system availability, application response time, and financial processing accuracy.

Qualifications

  • Preferred undergraduate (or graduate) degree in Computer Science or related discipline.
  • Accumulated a minimum of 10 years' job-related experience.
  • Applied current knowledge of technology, computing systems, and applications, including MS Stack (.NET/C#) and Content Management Systems (CMSs).
  • Utilized experience with various software development methodologies including agile and waterfall.
  • Demonstrated experience in delivering to contractual SLAs for technology solutions.
  • Exhibited strong leadership, organizational, prioritization, and project management skills.
  • Displayed self-motivation and ability to work in an autonomous, fast-paced, and entrepreneurial environment.
  • Possessed experience with MVC, SharePoint, SharePoint API, Entity Framework, Dependency Injection Framework as a plus.
  • Demonstrated outstanding written and verbal communication skills, along with strong problem-solving abilities and an aptitude for learning new and innovative technologies.
  • Utilized strong organizational and prioritization skills.
  • Maintained a commitment to usability, accessibility, security, and privacy standards. 
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Requisition Number:2024-4685


Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing jobs@tylertech.com or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.
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