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James E. Foy Information Desk Assistant

Effective July 1, 2024, Auburn University will fully comply to the modifications made to the Fair Labor Standards Act’s minimum salary threshold for overtime pay. As a result of these changes, some positions which are currently designated as exempt will be re-designated as non-exempt. For more information on these changes, visit https://www.auburn.edu/administration/human_resources/flsa/index.php

For Non-Faculty jobs: External postings are posted for a minimum of 10 calendar days. Postings with end dates are subject to close after 10 days.

Employment with Auburn University is contingent upon the satisfactory completion of a background check.

Please see Special Instructions for more details.

Attention Applicants: For Summer Semester - Must be eligible to work weekdays, evenings, and weekends, including early mornings.
For Fall Semester must be eligible to work weekdays, evenings, and weekends including early mornings and Game Days. Availability to work during semester breaks preferred, but not required.

Position Details

Position Information

Requisition Number Stu03364P
Home Org Name Student Center Department
Division Name Student Affairs
Position Title James E. Foy Information Desk Assistant
Working Title (if different from Position Title)
Job Summary
Student Affairs is excited to begin the search for a Student Desk Assistant to service the James E. Foy Information Desk!

Why should YOU consider student employment at Auburn University?
  • Gain valuable work experience! Student employment allows you to explore different interests, identify strengths, and make informed decisions about your future career goals.
  • Build your network! Interacting with faculty, staff, and fellow students can lead to valuable connections and potential mentors.
  • Make a difference. Have the satisfaction of knowing YOU are a part of providing the premier academic experience at Auburn and the life-changing work our students and employees perform.
Essential Functions
  • Greet building visitors in a cheerful and welcoming manner. Assist them with questions or directions as needed
  • Provide access to meeting rooms to customers who have reservations. Help them connect with Event Operations Team if Audio-Visual assistance is needed
  • Receive and document lost and found items
  • Answer the desk phone in a cheerful and welcoming manner. Assist callers with inquiries and direct them to the correct resources as needed
  • Attend all mandatory meetings and trainings
  • Arrive promptly for shifts, dressed in provided uniforms, presenting a professional appearance and enthusiastic team attitude
Minimum Qualifications
  • Currently enrolled student at Auburn University


Expectations:
  • Applicants must be eligible to work weekdays, evenings, and weekends, including mornings and Game Days during fall semester
  • Maintain a cumulative GPA of 2.0
  • Possess some customer service experience
  • An outgoing person willing to engage with a diverse visitor and caller population
  • Excellent telephone etiquette
  • Ability to work in team environment
Preferred Qualifications
  • Ability to work early mornings and during school breaks
  • Previous customer service work experience
  • Comprehensive knowledge of campus information
  • Hands-on experience in giving information to visitors and answering their questions
  • Highly skilled in greeting visitors and directing them to the right person or department
Pay Rate $8.00/hour
Work Hours 10 - 12
City position is located in: Auburn
State position is located: Alabama
Posting Detail Information

Posting Date 04/25/2024
Closing Date
EEO Statement
Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.



AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.
Special Instructions to Applicants
Attention Applicants: For Summer Semester – Must be eligible to work weekdays, evenings, and weekends, including early mornings.
For Fall Semester must be eligible to work weekdays, evenings, and weekends including early mornings and Game Days. Availability to work during semester breaks preferred, but not required.
Quick Link for Internal Postings https://www.auemployment.com/postings/45078

Documents Needed to Apply

Required Documents
Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please select how you first became aware of this opportunity. Your response helps us determine how we can more effectively reach our candidates.
    • LinkedIn
    • AcademicKeys
    • The Chronicle of Higher Education
    • DiversityJobs
    • HigherEdJobs
    • HERC (Higher Education Recruitment Consortium)
    • Indeed
    • RecruitMilitary
    • The Tuskegee News
    • Professional organization or journal
    • Veterans Assistance Services
    • Disability Assistance Services
    • State Employment Service
    • Social Media
    • AU Job Bulletin
    • Notified by an Auburn employee
    • College or university Career Services
    • I went to the AU Employment Website directly (www.auemployment.com)
    • Other
  2. * Are you currently an enrolled student at Auburn University?
    • Yes
    • No
  3. * Are you available to work early mornings?
    • Yes
    • No
  4. * Are you available to work weekends?
    • Yes
    • No
  5. * Are you a current employee of the university?
    • Yes
    • No
  6. * Are you available to work during school/semester breaks?
    • Yes
    • No
  7. * Are you available to work on Game Days?
    • Yes
    • No