At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.
What you will be responsible for:Proven experience working as a Business Analyst and/or Technical Architect in an automation or digital transformation program. Provides technical expertise in areas including business process improvement, automation solution design, and process risk mitigation.
Hands on development and configuration of new RPA processes and objects using design principles that are efficient, well structured, maintainable and easy to understand using AutomationAnywhere, Xceptor, Datarobot & other cloud based AI/ML tools and technologies
Experience performing detailed requirements gathering and analysis of business processes and workflows to identify opportunities for automation. Work closely with stakeholders to understand their business needs and provide guidance on how to leverage automation technologies to streamline their operations
Help enable and scale the MFS Citizen Developer program.
DESCRIPTION:
Performs analysis of business activities to determine business requirements. Works with business groups and product owners to understand and define needs. Converts business requirements into functional specifications. Works closely with the project team members, business users, developers, QAs and other technology professionals in an Agile environment to ensure project deliverables are completed on time and within budget.
Acts as a liaison between business stakeholders and the Intelligent Automation CoE organization to ensure proper implementation of requirements within the expected timetable. Communicates any material modifications of business requirements to business stakeholders.
Formulates and defines systems scope and objectives based on both user needs and an understanding of applicable business systems and industry requirements.
Works to ensure a positive end-product for business stakeholders by overseeing the implementation of new process automations. Creates and maintains proper training materials and business documentation.
Provides application and production support as needed to the as part of the Intelligent Automation Center of Excellence.
Translates business requirements into technical functional specifications for the development of new applications, processes or functionality. Solves complex programming challenges. Leads team members in implementation of system solutions.
Follow the MFS Software Development Lifecycle (SDLC), ensuring that all steps of the process have been followed prior to releasing any code.
Provides input into the strategic planning of the department's initiatives and resources.
Mentors and advises less experienced Business Systems Analysts.
REQUIRED QUALIFICATIONS & EXPERIENCE
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At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.
What we offer:MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.
If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email for assistance.
MFS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document and Pay Transparency Nondiscrimination Provision, linked for your reference.