At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

THE ROLE:

The Strategist, Business Process role is focused on all aspects of business operations and underlying operational models and processes that support delivery of customer value. The discipline is aligned closely with the organization's product and/or service offerings, its internal governance, policies, and logistics, and the corresponding interactions with clients, partners, and vendors.

Customer Journey Support

• Visualization of multiple current state business processes relative to customer journey
• Identification of process complexity, inconsistencies, and constraints

Business Agility

• Building a library of current state process models will enable business stakeholders to target processes for reengineering and prioritize project initiatives to deliver maximum benefit to the client journey, and overall ROI.

Risk Mitigation

• Overlaying Risk Controls (RCSA) to business process models provides a visual perspective on coverage and potential gaps, as well as ongoing traceability to Controls and mitigation

WHAT YOU WILL DO:

• Develop business process models
• Partner with technology to enable future process recommendations
• Partner with key stakeholders to prioritize key areas of development, balancing value and risk
• Create and maintain ongoing library and governance for key business processes
• Partnering with business functional leaders to develop ongoing process roadmaps and risk management

WHAT WE ARE LOOKING FOR:

• 6-8+ years of related experience within the asset management or financial services industry.
• Detailed knowledge of BPMN 2.0 specification and the ability to produce consistent business process models
• Experience in conducting current state assessment, gap analysis, and future state process design across the business operating model
• Recommendations around process efficiencies and roles & responsibilities
• Ability to dissect strategic vision to guide project initiatives and prioritize to deliver maximum business value
• Experience in change management, user adoption, and benefits realization of restructured processes
• Operational Risk mindset and vision to integrate risk controls and mitigation into process design
• Adept problems solving, issue resolution, and ability to identify creative and impactful process solutions

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At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.

• Generous time-off provided: including "Responsible time off" for many roles, paid company holidays when the US Stock Exchange is closed, plus paid volunteer time
• Family Focus: Up to 20 weeks of paid leave for new parents, back-up care program, dependent care flexible spending account, adoption assistance, generous caregiver leave
• Health and Welfare: Competitive medical, vision and dental plans, plus tax-free health savings accounts with company contributions
• Wellness Programs: Robust wellness webinars, employee assistance program, gym reimbursement through our medical plans, fitness center discounts and more
• Life & Disability Benefits: Company-paid basic life insurance and short-term disability
• Financial Benefits: 401(k) savings plan, Defined Contribution plan- 15% of base salary invested into the Plan, competitive total compensation programs

MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.

If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email for assistance.

MFS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document and Pay Transparency Nondiscrimination Provision, linked for your reference.