Customer Success - Intern (Paid)
Minneapolis, MN 
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Posted 22 months ago
Position No Longer Available
Position No Longer Available
Job/Internship Description
Job Description

Why We Need You:


We are looking for a 6 month undergraduate internship with the ability to hire full time or extend after graduation. Utilimarc is a small and nimble team made up of the most passionate people. We're acting to add a Customer Success - Intern to the mix. You will be responsible for collaborating with Product, Professional Services, and Analytics teams to deliver projects and solutions to existing clients.

Job Duties:

  • Bridge the gap between sales and customer support
  • Assist with training and onboarding (product training, coordination of application analysts) for new and existing customers
  • Assist with data integrations for assigned clients
  • Working with marketing and sales help identify new segments of customers to re-engage
  • Work closely with clients and Utilimarc team to turn data into critical information and knowledge that can be used to make sound business decisions.
  • Work with clients to determine business requirements, priorities, and assist in defining key performance indicators (KPI).

Qualifications:

  • Working towards a bachelor or technical degree in a related technical field.
  • Strong interpersonal skills with demonstrable verbal and written communications to maintain effective work and client relationships with all levels of personnel
  • Excellent communication and organization skills.
  • Enjoy solving difficult problems and exploring new datasets.
  • Ability to multi-task and handle multiple projects.
  • Familiarity in programming languages is a plus (SQL, R, Python, etc.)
  • Ability to work independently and in a group environment.
Company Description
Utilimarc is leading the industry in business intelligence solutions for enterprise fleets. We work closely with our customers to ensure their data is actionable and reliable to inform sustainable change within their organization. 20 years of industry experience working with diverse data silos from the nation's largest utility fleets has driven us to develop our BI platform that connects and unifies fleet data sources into a single environment - expressed through our Fleet Analytics, Benchmarking and Fleet Lifecycle applications.
An important layer to Utilimarc's BI platform - and key to its success - is our people. Our team of data scientists and fleet analysts work closely with our customers building custom scheduled reports and dashboards specific to their needs. Unifying data sources empowers our customers to have a true understanding of the performance and utilization of their fleet assets.
Utilimarc is headquartered in Minneapolis with remote teams around the world, currently working alongside North America's highest performing fleet organizations. For more information visit www.utilimarc.com
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Position No Longer Available
Position Summary
Company
Utilimarc
Start Date
As soon as possible
Employment Type
Full Time
Period of Employment
Open
Type of Compensation
Paid
College Credits Earned
No
Tuition Assistance
No
Required Student Status
Open
Preferred Majors
Other
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