At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

The Director of Quality Assurance (QA) is a leadership position that provides strategy, direction and management to a global QA team. Operating under our 'Follow the Sun' global operations model and in accordance with MFS' technology governance, the Director of QA is responsible for all quality assurance and testing on all platforms and capabilities used in the investment management and trading, global distribution, corporate and technology departments. The key to your success will be your ability to lead in a collaborative agile application delivery framework and execution of comprehensive testing strategies, such as, functional, integration, regression, performance, user acceptance, interface, and release testing

PRINCIPAL RESPONSIBILITIES:

• Directly accountable to lead, direct and manage a global team responsible for ensuring overall quality of software within the MFS application environment
• Develops overall strategy and implements QA methodologies, tools, and metrics.
• Being a visionary to look at best quality assurance practices, processes, and tools.
• Leads collaboration efforts with all teams to implement the framework within existing Agile framework while ensuring adherence to operational controls.
• Quantitatively tracks defect rates, identifies, and analyzes trends, and directs teams with effective steps to improve software delivery processes.
• Advocates and champions overall quality delivery framework and responsibility with all team members involved with the application development and release process
• Ensures compliance of test plan release policies and other related MFS technology governance processes.
• Mentors and trains teams on testing methodologies and procedures.
• Directs staff in the development and implementation of departmental policies, procedures, and programs.
• Coordinates work associated with the Infrastructure and Information security standards and requirements.

• Bachelors degree and aggregate of 15 years of experience in software testing, including functional testing, system testing, integration testing, automation, performance, and stress testing. Recent experience must include hands-on testing experience.
• Minimum of 4 years of working through Agile development methodologies.
• Strong domain knowledge in the Investment management or financial industry.
• Knowledge of multiple functional domains preferred.
• Knowledge of various application platforms including SAAS platforms, in-house custom applications, Cloud, etc., are required.
• Knowledge of various types of applications from high-performance transactional systems to high-volume web applications to batch processes, and associated testing paradigms is required.
• Strong database and data knowledge required
• Ability to lead and coordinate the workload of a team of onshore and offshore QA professionals
• Experience with full cycle testing
• Strong communication and collaborative skills required
• Experience in knowledge of industry standard best practices as related to software testing

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• Generous time-off provided: including "Responsible time off" for many roles, paid company holidays when the US Stock Exchange is closed, plus paid volunteer time
• Family Focus: Up to 20 weeks of paid leave for new parents, back-up care program, dependent care flexible spending account, adoption assistance, generous caregiver leave
• Health and Welfare: Competitive medical, vision and dental plans, plus tax-free health savings accounts with company contributions
• Wellness Programs: Robust wellness webinars, employee assistance program, gym reimbursement through our medical plans, fitness center discounts and more
• Life & Disability Benefits: Company-paid basic life insurance and short-term disability
• Financial Benefits: 401(k) savings plan, Defined Contribution plan- 15% of base salary invested into the Plan, competitive total compensation programs

During the Covid pandemic, MFS Employees are currently working from home. When safe to do so and in accordance to local government guidelines, MFS will be a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.

This position will require individuals to be fully vaccinated against COVID-19 as part of their job responsibilities, unless MFS approves an exemption as an accommodation due to a medical condition or sincerely held religious belief. Submission of an exemption request does not guarantee that an exemption will be approved or that the request can be accommodated.

If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email for assistance.

MFS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the EEO is the Law document and Pay Transparency Nondiscrimination Provision, linked for your reference.