Our Patient Access Services is looking for someone to fill a Per Diem Patient Access Specialist position!

Schedule & Shift: As needed

• Position Summary:
  • The Patient Access Specialist arranges for the efficient and orderly registration and scheduling of patients throughout the medical center.
• Job Relationships:
  • Reports to the Manager of Patient Access Services.
• Primary Customer Served:
  • No direct patient care.
• Education and Training Required:
  • High school graduate or equivalent.
• Experience:
  • Experience working in a hospital or other medical environment is preferred.
• Special Knowledge, Skills and Abilities:
  • Good organizational skills.
  • Good time management skills and can prioritize tasks.
  • Excellent hand written and oral communication skills, grammar, punctuation, and style.
  • Ability to use the following equipment: personal computer, fax machine, photocopier.
  • Excellent communication skills.
  • Ability to work independently.
  • Resourceful; is aware and utilizes the resources that are available.
  • Ability to multi task and handle stressful situations in a calm manner.
  • Basic computer knowledge.
  • Excellent customer service skills.
  • Reception and/or switchboard experience.
• Physical Requirements:
  • Physical Demands:
    • Continuously sits at a desk.
    • Frequently stands to perform tasks.
    • Occasionally lift up to 10 pounds while handling patient charts, x-rays, copier paper, etc.
    • Occasionally push/pull with up to 50 pounds when moving carts with patient charts or x-rays and maneuvering wheelchairs.
    • Occasionally climbs a 2-step stool, balances, bends below and to the knee, kneels, crouches/squats, twists and reaches overhead to access cabinets.
    • Frequently reaches in front of the body to perform tasks.
    • Occasionally uses controls/levers/knobs/switches to access charts or turn on/off equipment.
    • Continuously requires fine motor skills for operation of computer/keyboard, copier, and telephone.
    • Frequently handles objects such as pencils, staple pullers, staplers, etc. to perform duties.
  • Sight:
    • Constantly requires visual acuity with correction to 20/40 to read written and computer information.
    • Frequently requires vision of colors to perform tasks.
  • Cognition/Communication:
    • Constantly and effectively communicate with other staff, physicians, volunteers and customers using hearing skills, comprehensive speech, simple and complex writing and reading skills.
    • Frequently requires vision of colors to perform tasks.
  • Environmental Conditions:
    • Continuously works indoors.
  • Potential Hazards:
    • OSHA Blood Borne/TB Classification Class II - Occupational exposure to blood and Other Potentially Infectious Materials (OPIMs) is not reasonably expected to occur in routine performance duties.
    • Occasionally exposed to infectious diseases.
  • Psychological, Situational, Functional Factors:
    • Occasionally performs work independently under stressful situations.
    • Occasionally required to work overtime.
    • Occasionally required to manage conflict and difficult situations related to department.
    • Continuously requires using appropriate interpersonal skills when working with others.
    • Occasionally maintaining concentration while performing prolonged job tasks.
    • Consistently perform tasks with accuracy and speed.
    • Maintain flexibility in dealing with schedules, tasks and required time.