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Agent Billing Counselor (REMOTE)
Chicago, IL
Job Description
eXp Realty is one of the fastest growing real estate brands in North America, with thousands of agents operating across the United States, Canada and around the world. As a full-service real estate brokerage, eXp Realty provides 24/7 access to collaborative tools, training and socialization for real estate brokers and agents through its 3-D, fully-immersive, cloud office environment.eXp Realty attracts the most talented people from all fields. Whether you're a real estate professional, engineer, marketer, accountant or another field, you'll be challenged and inspired every day. Join us on this incredible journey! We are fully remote!The agent billing coordinator's primary responsibility is to effectuate and maintain low receivable totals through assertive yet courteous collection measures on outstanding Agent billing invoices. Major Functions:Confident and professional phone skills to collect past due Agent billing invoices.Maintain proper documentation of all collection efforts.Navigate and effectively work a sizable portfolio by implementing a variety of communication mediums. Communicate with outside groups including Brokers and Agents as well as various internal departments on status of collectionsAdhere to departmental policies & procedures, providing feedback for improvementConsistently meet or exceed independent and departmental goalsContribute towards process improvements. >Required Experience / Skill Set:2-3 years of hands-on experience in asset management and/or collectionsKnowledge of real estate transactionsExceptional ability to work independently as well as within a team environment.Consistently exercise sound judgment, understanding and empathy in all attempts to collect.Strong knowledge of Microsoft Office applicationsExperience with Google Suite strongly preferredAbility to pick up on new technologyExcellent customer service and communication skills requiredEducation: High School Diploma/GED requiredAssociates degree in relevant field preferred (Accepting years of experience in lieu of degree)eXp World Holdings is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.
Job Summary
Company
eXp World Holdings
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
2 to 3 years
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