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Credit Specialist, Patient Accounts
Janesville, WI
Job Description
MercyCare Building * WI PATIENT ACCOUNTS Janesville, WI Clerical Active Full Time Hourly (80 ppp) FTE 1.0, Day, Flex 6A-5:45P Req # 19575 Department/Skill highlights - Location: Mercycare Building - Janesville, WI or Rockton Ave Campus - Rockford, IL - Credit Specialist, Patient Accounts, Janesville or Rockford, Days, 80hrs/2wks Experience a rewarding and fulfilling career with Mercyhealth. Mercyhealth is committed to offering our partners a best place to work. Our unique workplace Culture of Excellence is built upon: - Employee engagement, empowerment and growth - Teamwork toward our common goal - providing exceptional health care services with a passion for making lives better - An atmosphere of caring and quality that cascades throughout the organization Essential Duties and Responsibilities - Works with appropriate revenue cycle staff when performing account resolution functions - Investigates and researches credit and undistributed balances on hospital and physician accounts, working those balances through to resolution - Initiates refund requests as appropriate to third party payers and/or patients, which includes obtaining appropriate documentation and accurately recording proper refund information into the hospital or physician billing system - Identifies unclaimed property amounts and initiates the unclaimed property process - Reviews patient accounts for possible reversal of administrative, courtesy, or contractual adjustments - Maintains a working knowledge of common billing and account resolution practices and requirements for hospital and/or clinic billing - Communicates with insurance and/or patients as appropriate during the resolution process - Keeps updated on applicable payer policies, federal and state regulations, laws, and procedures - Maintains productivity standards as outlined in the Revenue Cycle department - Special projects as assigned. Education and Experience - Graduate of high school or equivalent - Two years of Revenue Cycle experience with emphasis in billing or collections preferred. Special Physical Demands The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; climb; or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. FTE: 1/80PP EOE & AA/M/F/Vet/Disabled. Mercy is an equal employment opportunity employer functioning under Affirmative Action Plans.
Job Summary
Company
Mercy Health Corporation
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
2+ years
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