Position Description Summary:
Provide assistance and coordination for the accounts receivable functions.
Includes support to the collection managers on the receivables, billing inquires and customer disputes.
Principal Accountabilities (The following is intended to describe the general nature and level of work being performed.
It is not an exhaustive list of all expectations.
):

• Assist department management in coordination of tasks for the account
• Ensure monthly collection reporting obligations are adhered to
• Assist in ensuring all collection staff is adequately trained and understands roles & responsibilities
• Direct collection responsibility for a set of accounts
• Interfaces with field and sales management on resolving customer billing disputes, collection assistance and credit decisions
• Facilitate approval of settlement involving delinquent accounts when situations deviate from established parameters
• Research and resolves customer problems and complaints on billing and account issues
• Accountable for accurately maintained customer files The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.
  
  
  Job Requirements:
  Requirements:
  Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel):
  This is a principal level position.
  Excellent interpersonal, task and time management skills required.
  High school diploma or equivalent required.
  Generally prefer 6+ years of collection and/or customer service experience.
  Expert Microsoft Excel proficiency a must.
  SAP experience a plus.
  Logistics industry experience is a plus.
  Benefits Benefits 401(k), Dental, Direct Deposit, Holidays, Medical, Vision At DB Schenker, you are part of a global logistics network that connects the world.
  A network that allows you to shape your career by encouraging you to contribute and truly make a difference.
  With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills.
  Together as one team, we are Here to move.
  Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity