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Accounts Receivable/ Collections Specialist
Warrenville, IL
Job Description
Symbria is seeking an Accounts Receivable/Collections Specialist to join our Finance team at our corporate headquaters in Warrenville, IL. As a Collections Specialist, you will be responsible for the collection and cash application of outstanding accounts receivable (AR) dollars from the existing data base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.Review open accounts for collection efforts.Make an average of forty or more outbound collections calls on a daily basis in a professional manner while sustaining and improving customer relations.Resolve billing issues while applying excellent customer service in a timely manner.Collect customer payments in accordance with payment due dates.Identify issues attributing to account delinquency and discuss them with management.Review and monitor assigned accounts and all applicable reports (Aged Trial Balance Report (ATB), Discharge, etc).Provide timely follow-up on outstanding accounts and accounts with payment arrangements.Identify and prepare outstanding accounts for outside collection agency or bad debt write off.Ensure accuracy while handling and processing:Lockbox postingsCash balancingWire postingsAutomated Clearing House (ACH) debits/credit card payments; monthlyUnapplied cash reports/credit reportsLive daily posting/one-time credit card paymentsWrite off AdjustmentsHigh School Diploma or General Education Degree (GED).Healthcare collections experience is preferred but not required.Excellent customer service, interpersonal, verbal and written communication skills.Able to maintain organization, multi-task and pay attention to detail while working on several tasks simultaneously.Proficient use of computers and Microsoft Office: Word, Excel, and Outlook.Why work at Symbria?100% employee-owned company through an Employee Stock Ownership Plan, also known as an ESOP.Competitive compensation401(k) & Roth 401(k) plansFull-time employees are eligible for medical, dental, vision, life insurance, short/long term disability, flexible spending accounts (FSA), 15 PTO days and Yearly Tuition ReimbursementCasual DressFree on-site health centerEOEAPPHPC
Job Summary
Company
Symbria
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
Open
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