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Customer Service Representative
Dallas, TX
Job Description
POSITION DESCRIPTION
A Customer Service Representative at SET Environmental is responsible to:
POSITION REQUIREMENTS
SET Environmental is an equal employment opportunity employer which provides a drug-free workplace. We encourage minorities, women, veterans and individuals with disabilities to apply. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status or any other characteristic protected by law.
A Customer Service Representative at SET Environmental is responsible to:
- Prepare paperwork and coordinate daily filed service and transportation jobs
- Coordinate emergency response projects with other SET departments
- Provide waste profiles and manifests
- Provide disposal site pricing to sales department
- Assist in qualifying incoming leads and direct to appropriate sales person
- Making sure customer needs/calls are attended to as quickly as possible
- Perform daily customer service responsibilities
- Working closely with the sales department, supplying them with creative transportation and disposal options
- Recommend potential services to management by collecting customer information and analyzing customer needs
- Work cooperatively with operational groups
- Work closely/cooperatively with designated sales representative(s)
- Perform any other miscellaneous duties as necessary
POSITION REQUIREMENTS
- 4 year degree, preferably in a science field or 4+ years working in a team environment and preferably in a customer service role
- Competent computer skills (Microsoft Word, Excel, and Outlook)
- Excellent verbal & written communication skills
- Solid reasoning and problem-solving skills
- Proven self-starter, highly motivated, sets aggressive goals
- Ability to effectively multi-task while managing a heavy workload
- Must be detail oriented
SET Environmental is an equal employment opportunity employer which provides a drug-free workplace. We encourage minorities, women, veterans and individuals with disabilities to apply. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status or any other characteristic protected by law.
Job Summary
Start Date
Immediately
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
4+ years
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