This is an exciting opportunity to join the In Vivo Services team as a Project Manager/Senior Project Manager. This individual will be responsible for working with the study director and customer to define project scope, goals and deliverables and for overall project coordination, execution and completion. This position requires an in-depth understanding of operations and service deliverables, available products and services, a customer centric focus, excellent communication skills, and proficiency with available project tracking and communication tools to enable them to ensure a positive customer experience. This position is the key responsible party to ensure that the customer's project is on track and that internal resources are used responsibly.

Customer Experience Management: Participates in all client interactions and holds primary responsibility for ensuring a superior customer experience. Distributes tailored project summaries according to time tables and anticipates inconsistencies to avoid customer dissatisfaction.
• Project Development & Tracking: Project initiation and development, including IACUC protocol amendment, providing accurate timelines, securing animals, facilities, and staff for studies.
• Project Management, Order Entry & Recordkeeping: Tracking progress on projects, updating required databases, driving progress of internal departments to ensure goals are achieved.
• Fiscal Responsibilities: Monitor financial goals by ensuring projects are timely, minimizing cost overruns and managing time and proficiency of project team members.

• Bachelor's degree in biology, animal science, or related discipline and 2+ years of experience working in animal research.
• Exceptional verbal & written communication skills are required; establishing consistent, effective two-way communication with department managers and supervisors regarding project needs and deadlines and following up in a timely manner to ensure project success.
• Proven proficiency with basic laboratory and advanced biomethods techniques
• Demonstrated aptitude to train research assistants and In vivo technicians
• Demonstrated ability to support staff to thrive on change and keep pace with a fast-paced, dynamic work environment which is externally focused
• Positive attitude and professional manner in all interactions; demonstrated commitment to continuous learning and professional development
• Highly proficient in Microsoft Word, Excel, PowerPoints software, and Prism GraphPad
• Senior Project Manager:
  • Aptitude to train project managers and to independently lead process development of new services, process improvements arising from deviation panels, lean projects and process documentation.

The Jackson Laboratory (JAX) is an independent, nonprofit biomedical research institution with more than 2,300 employees. Headquartered in Bar Harbor, Maine, it has a National Cancer Institute-designated Cancer Center in Augusta, Maine, a genomic medicine institute in Farmington, Connecticut, and facilities in Ellsworth, Maine, Sacramento, California, and Shanghai, China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.

The Jackson Laboratory's 43-acre scenic Bar Harbor campus is nestled between the Gulf of Maine and themountains of Acadia National Park. Some of the best hiking and biking in the world (over 50 square miles of mountains, lakes, views, and dramatic coastline) is accessible from our campus. We are one mile from downtown Bar Harbor, which offers a vibrant downtown district with a plethora of restaurants, shops, museums, and galleries.

JAX employees work in a collaborative, value-driven, and team-based environment where the focus is on advancing science and improving patients' lives. Researchers apply genetics to increase the understanding of human disease and advance treatments and cures for cancer, neurological and immune disorders, diabetes, aging, and heart disease. JAX was voted among the top 15 "Best Places to Work in Academia" in the United States in a poll conducted by The Scientist magazine!

Our Values:

INTEGRITY - Courage and commitment to do what is right

PEOPLE - Inspiring our people to enhance the health of all

ONE TEAM - Unified by our promise to transform medicine and science

EXCELLENCE - Achieving world-class results

INNOVATION - Leading with discovery and creative solutions

STEWARDSHIP - Caring for and enhancing the resources entrusted to us

What do we have to offer?

JAX offers a dynamic and supportive work environment, competitive salaries, and a comprehensive benefits package, including a medical plan, outstanding retirement plan, generous paid time off, and tuition reimbursement including an MBA program. Our campus offers a fitness center with an award-winning wellness program, an onsite full service cafeteria, and a fully operational primary care facility available to employees and their families.

Most importantly, every position contributes to JAX's mission of discovering precise genomic solutions for human disease and empowering the global biomedical community in our shared quest to improve human health.

Employment will require successful completion of references, background check, and a pre-employment physical.

The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Learn more about career opportunities at JAX: http://www.jax.org/careers.