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Consumer Sales Specialist I
Waukesha, WI
Job Description
Generac has not only seen success as a company but we have compassion for communities where we live and work. Throughout the company’s history we have remained passionate about helping those in need… both in our day-to-day roles and in our efforts to give back. This commitment is our responsibility, pride and passion.
In the role of Consumer Sales Specialist I working in Waukesha, you will act as the first point of contact for consumers interested in scheduling an appointment to receive a quote from an authorized Generac dealer. Provides consumers support by answering questions, addressing concerns, overcoming objections, and encouraging a scheduled appointment as appropriate.
Responsibilities:
Schedules all residential backup power free-quote appointments with authorized dealer/installer base.
Communicates with consumers through inbound and outbound calls, online chat, and email.
Provides consumer with appropriate product information for all residential products.
Accurately documents all consumer interactions, using CRM, for ongoing follow up and sales insight.
Minimum Qualifications:
Associates degree in related field or equivalent experience
1 year related experience within a Sales, Retail, Marketing or Customer Service environment
Preferred Qualifications:
Bachelor’s degree in related field
Great Reasons to work for Generac:
Competitive Benefits: Health, Dental, Vision, 401k and many more
State-of-the-art facility with an onsite gym, walking trails, café, free parking and many employee activities
Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers
Enjoy summer hours (Memorial Day – Labor Day)
Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits many employees volunteer their time with the customer support team or on the production line while others go right into storm-affected areas to repair generators
We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days. Each Friday we relax in our jeans!
Product loan and discount programs
Physical demands:
While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job include are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
Generac Power Systems Inc. is an equal opportunity employer/Minorities/Females/Vet/Disability.
In the role of Consumer Sales Specialist I working in Waukesha, you will act as the first point of contact for consumers interested in scheduling an appointment to receive a quote from an authorized Generac dealer. Provides consumers support by answering questions, addressing concerns, overcoming objections, and encouraging a scheduled appointment as appropriate.
Responsibilities:
Schedules all residential backup power free-quote appointments with authorized dealer/installer base.
Communicates with consumers through inbound and outbound calls, online chat, and email.
Provides consumer with appropriate product information for all residential products.
Accurately documents all consumer interactions, using CRM, for ongoing follow up and sales insight.
Minimum Qualifications:
Associates degree in related field or equivalent experience
1 year related experience within a Sales, Retail, Marketing or Customer Service environment
Preferred Qualifications:
Bachelor’s degree in related field
Great Reasons to work for Generac:
Competitive Benefits: Health, Dental, Vision, 401k and many more
State-of-the-art facility with an onsite gym, walking trails, café, free parking and many employee activities
Scheduled events throughout the year that allow our employees, both current and retirees, to gather together and enjoy their time with their families and co-workers
Enjoy summer hours (Memorial Day – Labor Day)
Pride! When a storm strikes, Generac employees always rise to the occasion. Each time a storm hits many employees volunteer their time with the customer support team or on the production line while others go right into storm-affected areas to repair generators
We believe in having fun. From minor celebrations to major events, our employees balance their work by building a strong culture of teamwork and collaboration through a variety of occasions, including our Fun Days. Each Friday we relax in our jeans!
Product loan and discount programs
Physical demands:
While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific conditions of this job include are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.
“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
Generac Power Systems Inc. is an equal opportunity employer/Minorities/Females/Vet/Disability.
Job Summary
Employment Term and Type
Regular, Full Time
Hours per Week
40
Required Education
Associate Degree
Required Experience
1+ years
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